How do I contact Telkom mobile?
Corporate Customer Care:
- Telkom Mobile: 200.
- Telkom fixed line: 0800 200 000.
- Other Networks: 020 4600 200.
- Email: – [email protected].
How do I get a refund from Telkom?
Any Telkom services that are still in their contract phase may incur penalties. If you wish to have any credit balance refunded to you once you receive your final bill, please log a dispute with Telkom Billing on 10210.
How do I check my Telkom account balance?
To check your airtime balance on Telkom, simply dial 188 on your phone and follow the voice prompts. Alternatively, dial *188# and press “Send.” You can also send a blank SMS message to 188 or log in to My Telkom account via the internet and select airtime balance inquiry.
How do I register my Telkom customer portal?
How to register on the Telkom portal and link your products into…
- Navigate to the Telkom app and select Register.
- Fill in all your personal details & agree to the terms.
- Select the next button.
- You will receive an OTP via email. Type in that OTP and select continue.
- Registration will then be successful.
What is the Telkom email address?
Telkom Internet technical support is available 24 hours on 10215 or email us on [email protected], 7 days a week.
How do I contact Telkom to cancel my contract?
Submit your cancellation request via email to [email protected] for Fixed Line business, or [email protected] for Mobile Services.
Can I cancel my Telkom Mobile contract?
You can cancel your Telkom LTE, Telkom Fibre, Telkom ADSL or Telkom Mobile contracts anytime. Cancellation fee’s may be charged. If you would like to upgrade or renew your Telkom LTE service, this can easily be done from your 21st month of your contract commitment term.
How do I check my Telkom Data balance online?
Here’s how you can easily check your Telkom Data Balance using the Telkom App on your smartphone
- Navigate to your Telkom app on your smartphone.
- Login or register your Telkom Account.
- Navigate to the Accounts Tab, and view the balances of your active Telkom services.
How do I cancel my Telkom Mobile subscription?
Once you are logged in to your Telkom profile, select Manage Accounts and click on the applicable account, then select Cancel. Fill in the required fields. You can select multiple services at once.
How does business directory work for Telkom Mobile?
“contact-us” business directory provides you quick and easy access to Telkom Mobile contact details and Telkom customer care. For your convenience, “contact-us” business directory uses a virtual phone number to transfer your call directly to the Telkom Mobile call center. (call will be charged at R2.85 per minute)
What are the data rates for Telkom Mobile?
We’re talking rates from as low as R0.30 per MB (out-of-bundle data rate), R0.30 per SMS and R0.70 per minute. We understand that everyone’s needs aren’t the same. This is why Telkom mobile plans come in two distinct options – Open Line and Top Up.
What does open line mean for Telkom customers?
Open Line means you can access Telkom’s incredibly affordable out-of-bundle data, voice minutes or SMS’s once your allocated amounts are depleted. To ensure you don’t receive any surprise bills or debits at the end of the month, you can contact Customer Care on 081 180 to set a usage cap or change your out-of-bundle limit.
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