What is Error 23 on magicJack?
The device might have been plugged in correctly or during forming a connection it might have malfunctioned. Closed Ports: The firewall security of the router may have been set in such a way that the ports used by the device aren’t opened due to which the issue is being caused.
How do I contact Magic Jack?
If the transaction did not successfully complete, call Customer Care at 1-844-866-2442 within the US or Canada or 1-561-594-9925 Outside the US or Canada.
How do I reset my magicJack device?
How to Reset the Magic Jack
- Unplug the Magic Jack device from the USB port or USB hub to your computer. Video of the Day.
- Shut down the Magic Jack software in your computer.
- Plug the Magic Jack device back into the USB port or USB hub which is connected to your computer.
- Restart the Magic Jack software on your computer.
How do I fix error 1 on magicJack?
Unplug your modem/router from the electrical outlet for approximately 1 minute and then plug it back in. Plug your modem/router back in and wait approximately 2-3 minutes before plugging anything else back in. Plug your magicJack device back into the modem/router, telephone.
Is there a phone number for magicJack?
1 (800) 624-4252
magicJack/Customer service
Does magicJack give you a phone number?
Does magicJack offer vanity or custom telephone numbers? Yes, we offer vanity or premium telephone numbers. Any number that requires an annual fee is considered a premium number.
How do I get my magic jack to work?
Use your home phone or the magicJack desktop application to make calls.
- Plug your phone into the port labeled “PHONE” on your magicJack.
- [OPTIONAL] Connect the provided USB extension to your magicJack.
- Plug your magicJack into a USB port on your computer.
Why did my magic jack stop working?
MagicJack cannot run without an active Internet connection. If you experience connectivity issues, unplug and reboot your modem and/or router. If you still experience problems, contact your Internet service provider.
How do I fix a broken magicJack?
To replace a lost, stolen, or broken device:
- Log in to the my.magicJack.com portal using the email address and password you used when you registered your magicJack.
- Under the Account tab, click Device Replacement.
- Follow the prompts to purchase a replacement device.
Why is my magicJack go saying error code 23?
magicJack Go Device. Error Code 23 is displayed on the screen with a continuous tone on the receiver and it suggests an issue with the connection. In this article, we will discuss some of the reasons due to which this error might be triggered and also provide you with viable solutions to fix this issue completely.
Why does my magicJack not connect to my computer?
When I attempt to use my magicJack I get a numerical error code. How do I resolve it? Change Ports – If your magicJack is plugged into your computer, switch the device to a different USB port. If your device is plugged into a router, switch the ethernet cable to a different ethernet port on the router.
Where do I find the MAC address for Magic Jack plus?
Like any Ethernet devices, there is a so called MAC address assigned to your Magic Jack Plus. First, we need to find out the MAC address for your specific Magic Jack Plus. This would be under the “DHCP Table” or similar. The MAC address would be something like 6c:33:a9:xx:xx:xx. This will be used in the next step.
How can I contact magicJack for technical support?
1-561-594-9925 Outside US/CAN. Hours M-F 9AM – 7PM. OR. To send us an email inquiry click here. Technical Support. magicJack requires an Internet connection. Be sure to check that your Internet is working properly when experiencing issues using magicJack. Click the button below to contact Technical Support. Live Help.