Why is my scanner not working on my Brother printer?

Why is my scanner not working on my Brother printer?

If your machine is connected using a network connection, and the issue only occurs when scanning from the “Scan to” option on your machine, then the issue is caused by the computer having two or more active network connections. A firewall or security application may be blocking your Brother machine’s communication.

How do I troubleshoot my Brother scanner?

FAQs & Troubleshooting

1. Step 1: Verify the Brother machine is powered on and there are no errors.
2. Step 2: Check the connection.
3. Step 3: Check your Brother machine is available to print.
4. Step 4: Check the scanner driver.
5. Step 5: Check the IP Address of your Brother machine.
6. Step 6: Set the IP Address on the Scanner Driver.

Why won’t my scanner connect to my computer?

Check the cable between the scanner and your computer is firmly plugged in at both ends. If you’re connecting the scanner to a USB hub, connect it to a port attached directly to the motherboard instead. Unplug any other devices, particularly scanning devices, that may be causing a conflict with the scanner.

How do I fix the check connection on my Brother printer?

How to fix Brother Printer Error Check Connection

1. To resolve the issue of ‘Check Connection’ error message, Brother recommends uninstalling and restarting the system and then reinstalling the application.
2. Try to scan a document using the ‘Scan’ option from the Control Center software.

How can I fix my scanner problems?

How to fix HP scanner not working

1. Check the connection issue.
2. Enable Windows Image Acquisition (WIA) service and associated services.
3. Update your scanner driver.
4. Troubleshoot hardware problems.
5. Run System File Checker.

How do I change the scan settings on my Brother printer?

You can configure the advanced scan settings for each option.

1. Scan to File. This allows you to scan a document to a pre-defined folder.
2. Scan to E-mail. This allows you to scan a document to your default E-mail application and send the scanned job as an attachment.
3. Scan to OCR.
4. Scan to Image.

How do I connect my Brother scanner to Windows 10?

Install the scanner driver (For Windows)

1. The installation screen will appear automatically. If prompted, choose your model and language.
2. Choose Install Scanner Driver.
3. Click Next.
4. Read the agreement and check the I accept box.
5. Click Next.
6. Click Complete.
7. Click Install.
8. The SCANNER CONNECTION box will appear.

How do you install a Brother scanner?

To begin installing your Brother MFC device, connect its power cable to an electrical outlet and then connect its USB cable to your computer. Turn on the MFC device and wait for the computer to detect it. Once your computer recognizes the device, it will automatically begin installing any necessary drivers.

Why does my Brother printer not work?

Sometimes, issues may occur with the Brother Printer. You might face a printer stop responding. Thus, you fail to access your printer or to work with it. The issue is mainly caused due to no printer drivers are installed or incompatible printer driver installed in your computer.

Why does my scan not work?

The most common reason for Scanner not working issue is the incompatibility between OS and drivers. You have to update drivers after installing new Windows 10 update.