What is the loft return policy?
We will gladly accept your return of unworn, unwashed and defective merchandise by mail. Returns accompanied by the original receipt must be received within 30-days of the date of purchase and will be credited for the price paid in the original form of payment.
Can you return to loft without tags?
They will gladly accept your return or exchange of unworn, unwashed merchandise with complete tags and packaging by mail or at any LOFT location with the exception of select merchandise. Purchases made online cannot be returned or exchanged at Ann Taylor stores, Ann Taylor Factory stores or LOFT outlet stores.
Can I return loft items to loft outlet?
You can return goods at a LOFT store—including Ann Taylor, Ann Taylor Factory, and LOFT Outlet—or online. Note that you can return or exchange goods only at a store belonging to the subsidiary you bought them from.
Can Ann Taylor items be returned to loft?
Ann Taylor will accept your return or exchange of unworn, unwashed and defective merchandise by mail or online. Please note, we cannot accept online purchase returns at LOFT, LOFT Outlet or Ann Taylor Factory store locations.
How do I find my loft style number?
Find the Style Number on the Tag Not every item will have a style number on the tag but the majority will. Brands like Gap, J Crew, Banana Republic, Ann Taylor, and LOFT will have a style number clearly indicated on the tag. In addition, you might find a date code listed right below it.
What is the difference between Loft and Loft outlet?
They have different merchandise and it’s easy to tell the tags apart. Loft Outlet clothes are not former Loft regular store clothes sold elsewhere. Outlet stores get their own line of clothes and the tags have two small dots under the name.
Can I return something from loft to Ann Taylor?
Is Ann Taylor free returns?
If you haven’t worn or washed your Ann Taylor merchandise, you can return it for a refund or exchange within 30 days of the purchase price. After 30 days, you can return the unused item for a credit or exchange only. You can’t return or exchange final sale items at any time, even if you have the receipt.