Is Talkdesk built on Twilio?
The idea for TalkDesk is simple. They let you spin up a cloud based call center, powered by Twilio, in minutes. Instead of buying hardware, dealing with porting and costly upgrades, TalkDesk gives you access to a scalable and reliable cloud based call center instantly.
Is Talkdesk owned by Salesforce?
Salesforce, AppExchange, Service Cloud and others are among the trademarks of salesforce.com, inc. Talkdesk® is a global customer experience leader for customer-obsessed companies. Talkdesk CX Cloud™ is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity.
Is Talkdesk a private company?
Talkdesk is a cloud-based contact centre and artificial intelligence software provider….Talkdesk.
| Type | Private |
|---|---|
| Area served | Worldwide |
| Key people | Tiago Paiva (CEO) |
| Website | www.talkdesk.com |
What is Talkdesk used for?
Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support costs.
Will Talkdesk go public?
“We are not stating we are going public,” he said with a laugh. However, investors are bullish on the idea. “We anticipate that the company will IPO and we are very bullish about Tiago and Talkdesk,” said Trang Nguyen, also a co-founder at TI Platform Management.
Who is the CEO of Talkdesk?
Tiago Paiva
Talkdesk/CEO
Is Talkdesk a unicorn?
Talkdesk becomes $3B+ unicorn after landing $143M to cloudify the contact center. Cloud contact center software startup Talkdesk Inc. disclosed a big valuation bump today, announcing that it has raised an outsize $143 million funding round valuing it at more than $3 billion.
Is Talkdesk a good company to work for?
Overall, employees at Talkdesk are pleased with their team. Overall, the 56 Talkdesk employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
What makes Talkdesk unique?
Talkdesk is a CCaaS solution that stands out because it’s the only one on the market with a 100% uptime guarantee (at the Enterprise level). This makes it a very reliable option for larger centers that need to be positive that they aren’t losing calls.
How many customers does Talkdesk have?
The company works with more than 1,800 customers, many of which are enterprises.
How does Talkdesk make money?
Talkdesk makes money by charging users for licence fees. They also charge the telephone company for the service. In a way, they have two types of clients: customers who need phone systems and telephoning providers who need users.
Where are the offices of Talkdesk in the world?
Talkdesk is a cloud-based contact center and artificial intelligence software provider. Its headquarters are in San Francisco, with offices in London, Lisbon, Madrid, Salt Lake City and Porto.
Who are the founders of talkdesk.com?
Talkdesk was founded in Lisbon Portugal in 2011 when Cristina Fonseca and Tiago Paiva built the first version of the solution during a contest hosted by Twilio. This solution utilised Twilio’s API. The founders won the contest, were invited to join 500 Startup’s third batch and raised $450,000. Growth
Who is the CFO of talkdesk.com?
Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings, and profitability. Talkdesk skyrockets to $10B valuation. Sydney Carey appointed CFO. We never stop innovating.
Is the Talkdesk app easy to pick up?
TalkDesk is very easy to pick up on and administer. However, it is lacking more advanced features that allow the organization of contacts, voicemails, call logs.