What is a passenger service agent responsibility?
A passenger service agent provides general support to passengers for an airline in an airport or other types of transportation hubs, such as a cruise terminal or railway station. Your duties in these positions include answering passenger questions, assigning seats, and scanning boarding passes.
What are the duties of airline customer service agents?
This position is responsible for providing excellent customer service by handling information inquiries, reservations, ticketing, passenger check-in, baggage check-in, aircraft preparation and problem resolution for all Advanced Airlines (AA) passengers and potential passengers/guests.
What does an airport service agent do?
To provide all necessary help and support to passengers as required by our customer airlines which may include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer …
Is a passenger service agent a good job?
a fun workplace it is a good company. working in this company is a good start for those who wants to improve their customer skills. as well as a stepping stone to be more familiarize in the airline industry.
What role do you think a cashier plays in providing excellent customer service?
Assist customers by addressing their questions and providing questions about products and services. Assist customers in helping them to resolve problems or complaints. Assist the company in promoting promotions or special offers. Bag or box products as needed.
What are the types of passenger?
19 different types of airline passenger: Which one are you?
- The aisle clogger. Passengers who do not notice the line of people behind them trying to get to their seats.
- The armrest hog.
- The children.
- The complainer.
- The couples.
- The disease sharer.
- The drinker.
- The easy-going passenger.