How do I contact Virgin customer services?
Just give our Customer Care team a call on 150 from your Virgin Media Phone or from your Mobile, call 0345 454 1111 – Select option 2.
Is Virgin TV same as Freeview?
The Virgin Media Big bundle includes Freeview channels as standard, but you’ll also get access to over 100 other channels, including Sky One, FOX, Cartoon Network and Syfy.
Do you need a dish for Virgin TV?
Virgin Media setup & requirements “No dish required” is one of Virgin Media’s slogans, suggesting that they might feel just a tiny little bit defensive about their arch rival Sky. Instead of a satellite dish, Virgin TV comes through a fibre optic cable, which is a benefit but also a restriction.
Is Virgin TV better than Sky TV?
Sky’s has more geographical coverage than Virgin Media, with Virgin services mainly concentrated in urban areas. Sky offer more channels than Virgin, although both providers have excellent bundles and set-top boxes. Sky’s HD offering is more tempting than Virgin Media’s.
How can I ring Virgin Media for free?
Contact us
- Broadband, TV and Phone Customers. Dial 150 from your Virgin Media home phone or mobile. It’s free.
- Or ring us from any other phone: Dial 0345 454 1111*
- Mobile customers. Dial 789 from your mobile. It’s free.
- Call from a textphone. Dial 18001 0800 052 2164*
- Video Relay Service. Monday to Friday 9am until 8pm.
Do I need Virgin TV if I have Freeview?
To watch Freeview you need to have an aerial installed or have your device connected to the internet – you won’t be able to get a TV signal through Sky or Virgin Media cabling.
What channels do you get with virgin big bundle?
Virgin TV Big Bundle (100+ channels)
- BBC One.
- BBC Two.
- BBC Four.
- ITV.
- ITV2.
- ITV3.
- ITV4.
- ITVBe.
What do I need for Virgin TV?
To use our TV service, you’ll need a TV with HDMI inputs. For Broadband, you’ll need a PC or laptop which is wireless compatible or has an Ethernet port. For your Home Phone, you’ll need to have a compatible handset.
Is Netflix free with Virgin?
Now, new Netflix customers with Virgin Media can choose to pay for their Netflix subscription through their Virgin Media bill when they join, so there’s just one hassle-free payment for both Netflix and your Virgin Media services. For more help on Netflix billing and what this means check our FAQs below.
Can you have Sky and Virgin TV in the same house?
Yes you can have and use both, they use independent infrastructures.
https://www.youtube.com/watch?v=NpRT1rCnXDQ