What are the TCPA rules?
The Telephone Consumer Protection Act (TCPA) places limits on unsolicited prerecorded telemarketing calls to be made to your landline home telephone. It also prohibits all autodialed or prerecorded calls or text messages to your cell phone.
Who does the TCPA apply to?
The TCPA and the FCC’s rules do apply to political campaign-related calls or texts. These restrictions vary based upon whether a call is delivered to a landline telephone, a cell phone, or certain protected telephone lines (e.g., emergency or toll-free lines, or lines serving hospitals or similar facilities).
What is covered under TCPA?
What is regulated under the TCPA? The Telephone Consumer Protection Act (TCPA) regulates telemarketing calls, auto-dialed calls, prerecorded calls, text messages, and unsolicited faxes. It also is the authority to create the National Do-Not-Call List.
What is a TCPA agreement?
The federal Telephone Consumer Protection Act (TCPA; 47 U.S.C. Generally speaking, the TCPA prohibits using an ATDS or prerecorded message to contact cell phones, and prerecorded telemarketing messages to contact residential phones, unless the recipient has provided and not revoked “consent” to receive the call/text.
Who must comply with TCPA?
TCPA Rules for Contacting Customers Companies must maintain an internal “do-not-call” list, and anyone upon that registry may not be called. Requests to not be called must be honored for five years. Solicitation calls may not be made to anyone on the National Do Not Call Registry.
What is not covered under TCPA?
Not made for a commercial purposes. Made for a commercial purpose but doesn’t include or introduce an advertisement or constitute telemarketing. Made by or on behalf of a tax-exempt nonprofit organization.
How do you comply with TCPA?
TCPA Compliance Guide
- Get express written consent.
- Keep messages conversational.
- Use texting services that support local 10-digit long codes (10DLC).
- Include clear CTAs, terms of service, and privacy policies.
- Support “STOP” for opt-out.
- Maintain records for opt-in and opt-out with a DNC (do not contact) list.
What calls are exempt from TCPA?
The Commission adopts limits on the number of calls that can be made under the exemptions for non-commercial calls to a residence; commercial calls to a residence that do not include an advertisement or constitute telemarketing; tax-exempt nonprofit organization calls to a residence; and Health Insurance Portability …
Why did Congress enact the TCPA?
The United States Congress passed the Telephone Consumer Protection Act (TCPA) in an effort to address growing concerns regarding the widespread use of unsolicited telephone marketing calls, facsimile advertisements, and the increasing use of automatic telephone dialing systems (ATDS) and prerecorded messages.