Where can technical service bulletins be found?
In search of service bulletins
- Go to the National Highway Traffic Safety Administration website.
- Enter the year, make and model of your car, truck or van.
- Note exactly when your vehicle was made, which you can find from a sticker on the driver’s door frame or door edge.
What is a Toyota technical service bulletin?
A Technical Service Bulletin (TSB) is a communication between Toyota and its dealerships that can serve as an update to Toyota publications, describe parts updates, or relay enhanced or new service procedures. A TSB is not a recall or a Special Service Campaign.
Are there any recalls on Toyota Highlanders?
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s number for this recall is 20TA06.
Are service bulletins the same as recalls?
The main difference is that a recall is issued by a vehicle manufacturer for issues that are safety-related, while a TSB covers components that may be malfunctioning but don’t compromise the safety of the vehicle. Recall issues might be discovered by NHTSA or by the automakers themselves.
Who pays for a TSB repair?
The manufacturer pays for the repair, not the dealership, and the dealership has to treat the manufacturer like a customer…. The service writer can’t write up an invoice with just the TSB number and expect the manufacturer to pay for the procedure.
Are technical service bulletins covered by manufacturer?
A TSB fix or repair is paid for if the vehicle is still under the manufacturer’s original warranty, however, if the vehicle is outside of the specified warranty period or mileage, the owner must bear the cost of the repairs.
Do technical service bulletins expire?
In addition to safety issues, TSBs and recalls differ in how they are executed. A recall is a mandatory repair; automatically applicable to the YMM and VIN; paid for by the automaker, and it never expires. A TSB is a voluntary repair and may not be applicable if you’re not experiencing the problem it covers.
What is technical bulletin?
A Technical Bulletin (TB) will be used to explain any new Special Provision, Details, or Inspection issue as it relates to new or unique processes. If the need arises for that information, it will be handled as a TB.
Did Toyota fix Highlander transmission problems?
Toyota has been using this transmission in Highlander since 2017. There were a small number of reports of mechanical transmission issues back then, but it does seem like Toyota got them resolved over time.
Are Technical Service Bulletin repairs free?
The main reason it’s important to see if any technical service bulletins have been addressed before buying a car is that you may have to pay for TSB repairs. That’s different from recalls, which are performed for free. Sometimes, however, TSB repairs are done free of charge.
What is a technical service bulletin for a car?
Technical Service Bulletins, or TSBs, document recommended procedures for repairing vehicles, issued by a vehicle manufacturer when there are several occurrences of an unanticipated problem.