How do I delete completed orders on DoorDash?

Desktop users

Select the button with three lines on the top left-hand corner.
Select Orders and choose the live order you’d like to cancel.
Select “Help” on the right-hand side.
Select “Cancel Order”
Follow the prompts on the screen.

What happens if you don’t complete a DoorDash?

When a customer reports that you have not delivered an order, we will review the delivery details to ensure that the above actions were taken. In cases where you have not completed these steps, your account will be eligible for deactivation. We will communicate with you in cases of a customer report.

Why is everything pickup only on DoorDash?

The only option doordash gives the customer is, if they want more food or their money back, they don’t talk to the driver first they just give the customer what they want.

Does completion rate matter DoorDash?

Example: A Dasher has completed 500 deliveries and has a completion rate of 90%. If their car breaks down on their next delivery and they have to unassign, their completion rate will only decrease by 1%, down to 89%….Information.

Rating	Minimum Required
On-time/Early Rate	Repeated lateness may result in deactivation

Can a dasher cancel an order?

You can cancel a DoorDash order at any time before it’s delivered by going to the “Orders” menu. If you try to cancel after the order is confirmed, you’ll only be refunded at most the delivery charge and tip. …

Can I pick up my own DoorDash order?

DoorDash Pickup allows customers to pick up their own orders when it is more convenient for them. When you place an order through DoorDash and choose “pickup,” a Dasher does not show up to pick up your order. Instead, you pick up your order at the restaurant, avoiding delivery fees and wait times.

What is a bad completion rate on DoorDash?

Doordash is very upfront about their completion rating and dropping below 80% will get you deactivated. So the main question is why were you unassigned from so many orders. Don’t accept orders you aren’t going to complete or if you do accept them head to the location right away.

Why do DoorDash orders get Cancelled?

Orders may be cancelled for a variety of reasons, such as: The restaurant is closed. The restaurant is out of an item. The restaurant is no longer accepting takeout orders.

Can a non-drive Dasher be delivered on a regular dash?

While you are on a regular Dash, you will receive preferential offers for Drive Large Order Deliveries that are in need of a Dasher last minute. This means the system will offer you these deliveries before offering them to non-Drive Dashers, giving you more opportunities to receive these large deliveries.

How do I unassign from a DoorDash drive order?

However, please note that unassigning within 3 hours of the requested pickup time will count against your overall Completion Rate for these Drive Large Order Deliveries. Select the Scheduled Drive delivery you’d like to unassign from. Select “Delete” in the top right corner to unassign yourself from this delivery.

How do I claim a delivery on my Dasher?

To claim other deliveries, log back in at 8pm (or 7pm if you qualify for Drive Early Access). Preferred Dashers earn an additional $2 per delivery on orders for the Merchant who preferred them. Pro Tip: Many Dashers set a reminder each day to check their Dasher app during their pre-claim window.

How do I view, claim and deliver a DoorDash drive order?

This means that you are trying to schedule a Drive Large Order Delivery that overlaps with an existing Drive Large Order Delivery you have already signed up to complete. Deliveries being done by the same Dasher must be at least 45 minutes apart from the dropoff of the first delivery to the next pickup. Only unclaimed deliveries appear in this view.

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