How do I contact KPLC tokens?
Engage with us
- National Contact Centre. 97771 or 0703 070 707 | 0732 170 170.
- USSD & Telephone Number. Dial *977# or +254 203201000.
- Email Us. [email protected].
Why is my token not working?
If you see a red blinking light, or when there is no light, this means the Token is not working. You need to replace your Token if it is lost, faulty, damaged, or when the battery is low. Please bring in your faulty/damaged Token and original ID with barcode for replacement.
How can I follow up my KPLC reference number?
When making their applications, customers will be required to submit land/property ownership documents, ID cards and PIN certificates through the portal. Once they apply, customers will get a reference number instantaneously that they can use to proactively query and track their application status via USSD code *977#.
How can I recover my KPLC tokens?
How to Retrieve/ Get the KPLC Token Number
- Dial *977# on your phone.
- Select Prepaid Services (Token)
- Select Latest Token.
- Select your Meter Number from the choices.
- The last three tokens for your selected Meter No. will be displayed.
Why is my KPLC token not loading?
Solution 1: Ensure you plug in your meter to the socket (not extension). If this fails, look for RECHARGEABLE batteries, plug in to the socket. Solution 2: Ensure that the CIU cable is not faulty by using another CIU cable then plug it back to the socket.
What is the problem with KPLC?
Corruption at Kenya Power. A recent corruption scandal and imprisonment of KPLC officials have further eroded consumer confidence, tarnished the brand, and hindered the utility. Customer complaints on metering, bribes, favoritism, and other issues also persist.
How can I get KPLC token message?
How To Recover Kenya Power Token Messages
- On your mobile phone, dial *977#
- Navigate to “Prepaid Services”
- Select “Latest Token”
- Enter your Prepaid meter account number.
- Then hit “Send”
How to load KPLC token?
On your mobile phone,navigate to Safaricom SIM Tool Kit and then select M-PESA menu.
How to get my KPLC account number?
Open a new SMS message.
How to check KPLC prepaid meter number?
How to Know Your KPLC Prepaid Meter Number. Go to your local electricity vendor. Supply the operator with the meter number. Supply the operator with the amount you wish to purchase. You will receive a 20 digit token printed on a receipt.