How do I contact Arris?
Please report any web sites claiming to be ARRIS technical support or suspicious emails, messages, or phone calls to +1-877-466-8646. Helpful tip: Did you know most issues can be resolved by a power cycle?…
| Consumer | Phone Number | Hours |
|---|---|---|
| Shop.surfboard.com | 1-877-466-8646 | Sun-Sat 7AM-12AM CST |
Does ARRIS work with Xfinity?
ARRIS SURFboard SB8200: Best for Xfinity gig plans The SURFboard SB8200 uses newer DOCSIS 3.1 technology to support download speeds up to 2,000 Mbps (or 2 Gbps). That’s perfect if you’re rocking Xfinity’s Gigabit internet plan—or if you’re running your home business on its 2,000 Mbps Gigabit Pro plan.
Is ARRIS a modem or router?
Your home network can take advantage of an ARRIS cable modem that’s either wired or wireless, depending on your needs. If you already have a wireless router, you may want to opt for the simplicity and value of a traditional (or “wired”) cable modem.
Where is ARRIS located?
ARRIS is headquartered in Suwanee, GA and has 58 office locations across 28 countries.
Is Arris SURFboard SB6183 compatible with Xfinity?
Compatible with major U.S. cable internet providers: The SURFboard SB6183 is compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others.
When is Arris customer support free on the phone?
We offer free technical support via chat, phone 7 days a week, 7AM to 12AM Central Time, excluding major holidays. Staying connected is simple! Only those products purchased directly from an authorized ARRIS consumer retail store are eligible for ARRIS Consumer Warranty and Support.
What do you need to know about Arris assist?
In addition to networking equipment such as modems and routers, ARRIS Assist also covers things like PCs, tablets, laptops, security cameras and more! No need to wait for repair experts to arrive at your home. ARRIS Assist’s 24-hour technical support gives your complete peace-of-mind.
Is there a high number of calls to Arris call center?
Our Call Center is experiencing a high number of calls due to the COVID-19 situation. We are working to assist everyone who contacts us. In the meantime, please visit www.arris.com/selfhelp for most frequently asked questions about your device. We apologize for the inconvenience and will assist you soon.
How long does Arris warranty and support last?
In the meantime, please visit www.arris.com/selfhelp for most frequently asked questions about your device. We apologize for the inconvenience and will assist you soon. Our warranty and support covers you for two years from the date of purchase to assist with your support needs and to effectively managing your home networking devices.