How do I get self service on DStv?

How do I get self service on DStv?

My DStv Subscription

1. View your account balance by logging into Self Service or using our mobile app.
2. Dial *120*68584# and follow the prompts.
3. Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent.

How do I reconnect my DStv after paying in Zambia?

Here is how you do it via your phone; SMS the word RESET leave a space then enter the FIRST 10 digits of your smartcard number and send to 4333. Example: RESET 1234567890 and send to 4333. SMS the word DUE leave a space then enter the FIRST 10 digits of your smartcard number and send to 4333.

How do I change my DStv package on self service?

Visit the DStv customer self-service portal. Sign in using your Connect ID or enter your mobile number or surname, followed by your customer number or Smartcard number. After signing in, tap the Account button to go to the account page. There is an Add or Change button on the account page.

How do I communicate with DStv customer care?

Support Channels

1. DStv WhatsApp. DStv Self Service is on WhatsApp. Save our number 060 060 3788.
2. DStv Live Chat. Use Website Live Chat. Try our helpful live chat for assistance.
3. DStv USSD. Dial *120*68584# on your cellphone. Check what you owe, clear errors, view transactions and reconnect packages.

How do I check my balance on DStv Zambia?

Dial *668# on, your cellphone

1. Website Terms of Use.
2. Privacy and Cookie Policy.
3. Whistleblowing.
4. Contact Us.
5. Campaigns and Promotions.
6. FAQs. Contracting.

Why is my DStv not working after subscription?

Your channels are likely to miss after you make your Digital Satellite Television subscription due to various reasons. One is if you make the payment after the subscription has fully expired. The other is when you do not plug in the smart card into the device before any commands are sent to the decoder.

How do I contact DStv Zambia?

Save our number +260 970699008, on your mobile device.

How do I pay my Multichoice bill online?

Pay your DStv Account in just a few easy steps:

1. Step 1 – Selection Option 4 – Pay and Buy.
2. Step 2 – Choose to Pay TV and Media.
3. Step 3 – Select *DStv*
4. Step 4 – Enter your 5 digit MoMo pin.
5. Step 5 – Enter your account or SA ID number.
6. Step 6 – Confirm payment and receive confirmation of payment.

How do I check my DStv balance on my phone?

It is quick and easy to check your DStv account balance on your mobile phone.

1. dial *120*68584#
2. Select option 1.
3. Your DStv account balance will appear on the screen.

How do I pay DStv on Zambia?

USSD

1. You need a copy of your National Registration Card.
2. Dial *303#.
3. Select Pay Bill.
4. Choose either DStv.
5. Enter account/smart card number.
6. Enter bouquet package amount.
7. Enter pin and confirm.
8. You will receive a confirmation SMS after the transaction is completed.

How do I reactivate my DStv after subscription?

We automatically reconnect you within an hour of receiving your DStv payment. Dial *120*68584# to clear E16 errors.