What happens if you break the Consumer Protection Act 1987?
Breaking down the Consumer Protection Act 1987 (and how it affects your business) The Consumer Protection Act 1987 is in place to hold manufacturers accountable for producing unsafe goods. It allows consumers to claim compensation if the defective product has caused personal injury, damage to property or death.
What happens if you break the consumer rights Act?
Failing to understand current consumer legislation could lead to a breach of your customer’s consumer rights. Failing to do so could entitle the customer to cancel – up to 12 months and 14 days after signing the contract – even if your contractual obligations have been performed.
What is Section 17 of Consumer Protection Act?
Description: A complaint relating to violation of consumer rights or unfair trade practices or false or misleading advertisements which are prejudicial to the interests of consumers as a class, may be forwarded either in writing or in electronic mode, to any one of the authorities, namely, the District Collector or the …
What happens if you don’t follow the Consumer Protection Act?
If the goods do not comply with the Act, a consumer can: The consumer must choose between repair, replacement or the short term right to reject; and. if repair or replacement is not possible, the consumer has a final right to reject the goods and claim a full refund or ask for a price reduction of up to 100%.
Is the Consumer Protection Act 1987 still in force?
Consumer Protection Act 1987 is up to date with all changes known to be in force on or before 23 November 2021. There are changes that may be brought into force at a future date.
What to do if a company refuses to give you a refund?
Company Won’t Give You a Refund? Here’s How to Get Your Money Back
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
What is the punishment for sale of spurious goods?
(c) results in the death of a consumer, with imprisonment for a term which shall not be less than seven years, but may extend to imprisonment for life and with fine which shall not be less than ten lakh rupees.
Who does Sale of Goods Act apply to?
Your rights are against the retailer (the company that sold you the product), not the manufacturer, so you must make any claim against the retailer. However, the Sale of Goods Act doesn’t apply to goods you’ve bought on hire purchase.