How do I contact EZ-Link?
Alternatively, you can call the EZ-Link Hotline at 65-6496 8300 (From 8AM to 6PM daily – except public holidays). During non-operating hours, please leave us a voice mail with your name, contact number and your 16-digit EZ-Link CAN ID. We will contact you within the next working day.
Where can I get a new EZ-Link card?
You can purchase EZ-Link cards at 42 TransitLink Ticket Offices and 6 Concession Card Replacement Offices located at MRT stations and bus interchanges, at Passenger Service Centres within most MRT Stations and at 7-Eleven stores, including those located at Shell petrol kiosks.
How do I unblock my EZ-Link card?
A blocked EZ-Link facility in the Card cannot be unblocked or reactivated. You will need to get a replacement Card and this Card will be issued with a new EZ-Link Card CAN number which can be found on the bottom of the back of the Card).
Does 7/11 sell EZ-Link card?
HELLO KITTY EZ-LINK CARDS ARE NOW BACK AT 7-ELEVEN! These adorable limited edition Hello Kitty ez-link cards are now available at $10 each at all 7-Eleven stores, except for Shell outlets. For more information, please contact 7-Eleven Service Hotline at 1800-891-8100.
How do I renew my EZ-Link card?
(A) Changing your expiring or expired EZ-Link cards
- Visit our Customer Portal and enter your 16 digit CAN number found on the back of your card.
- Via EZ-Link app. Download the EZ-Link App on Google Play or App Store.
- At Add Value Machines and General Ticketing Machines.
- From your card top-up receipts (refer to table below)
How do I activate SimplyGo?
Here’s how you sign up for SimplyGo:
- Step 1: Create an account on TransitLink’s SimplyGo website or via the SimplyGo app.
- Step 2: Register your contactless credit or debit card.
- Step 3: Tap in and out while taking the bus or MRT, EXCEPT you can now use your registered contactless card or mobile payment device (eg.
How do I get a replacement EZ-Link card?
Simply call 1800-CALL ONE (1800-2255663) which operates daily from 8am to 6pm (excluding public holidays) and provide your NRIC number or concession card number along with your contact number. If you are calling after operating hours, just leave a voice mail.
How do I activate my EZ-Link card?
Please proceed to any of the General Ticketing Machines to complete Auto Top-Up activation with the ARN code. Android users: To complete Auto Top-up activation, tap your physical EZ-Link card at the NFC antenna of your phone and voila! Your auto top-up function is activated!
How do I activate my EZ-Link debit card?
Top up using DBS/POSB ATM Insert your ATM/Debit/Credit Card. Key in your 6-Digit Card PIN. Select More Services followed by NETS FlashPay/Cashcard/Ez-link/Concession Card. Select Ez-link card followed by Continue.
Does NTUC accept EZ-Link?
FairPrice stores will accept payment via EZ-Link stored value cards, which include the PAssion Silver Card and PAssion Silver Concession Card.
Can I top up my Ezlink card at 7-Eleven?
The EZ-Link card is one of the most versatile forms of payment in Singapore. More than just transport, it’s also been used for retail purchases and can be topped up at places like 7-Eleven.
How do I reactivate my expired EZ-Link card?
All EZ-Link cards expire after 5 years. You can bring your expiring/expired EZ-Link card to any TransitLink Ticket Office by 31 Dec 2020 to get a 1-for-1 replacement for $3. They’ll also refund any leftover value inside the expired EZ-Link card.
What do you get with your EZ Link card?
Get access to your EZ-Link Wallet through our mobile app. Get rewarded when you use your EZ-Link! Get rewarded for any transactions made with EZ-Link cards and the EZ-Link Wallet! Check out our wide range of shopping, dining and commuting rewards we have in store for you!
How to register for EZ Link motoring service?
Register for an account online or sign in via the EZ-Link Motoring service Portal. You can also do it on the EZ-Link app. Charge ERP and car park* transactions directly to your preferred bank card. No more ERP fines.
What can EZ Link wallet do for your business?
Providing a diverse range of corporate services, EZ-Link could be a valuable partner in this digital age. Here is what we can do for your business: Merchants can reach out to a larger target audience and offer customers the option of digital payment with the EZ-Link Wallet.
How many EZ Link cards are there in Singapore?
Here at EZ-Link, we strive to bring all Singaporeans, young and old, onto the nation’s cashless journey. Having issued more than 40 million EZ-Link cards since 2002, we are a pioneer in launching the first large-scale contactless payment system for Singapore’s public transit network.