How do I get a reopened count in Jira?
If you have a status named “Reopend” you can get the list of all reopened issues with the below JQL. If you do not indicate reopened issues with a specific status, you can use Status Time app developed by our team at Bloompeak. It provides various reports and one of them is Status Count report.
How do you reset an issue counter in Jira?
Delete all the issues in the project (not just move them, you have to delete), stop Jira, amend the counter field in the project table in the database, restart Jira and re-index it before creating issues in the project you have reset.
Can I reopen a closed Jira ticket?
In this case, you would need to copy the existing workflow, create some new status (optionally, like reopen), then create new transitions that allow you to move from this Closed status into your reopen status or some other status (like open again).
How do I see previous issues in Jira?
We found simpler solution — Under filter at top Nav –> click Advanced issue search and then under status you can view tickets which are closed.
Can you re-open closed issues in Jira?
Whether or not you can re-open a closed issue in Jira is dependent on the workflow that issue is using. Some workflows are configured to not allow this to happen. However there are a couple of different ways to do that. The first is in regards to the way the workflow is setup to move between issue statuses.
Where do I find the resolve issue screen in Jira?
Locate your Workflow: > Issues > Workflows. Click Edit under Actions for your workflow. Select your the Done transition and Click Edit. Select the Resolve Issue Screen for the Screen field. By Default, JIRA comes with a ‘Resolve Issue Screen’
What does a dashboard gadget on Jira do?
A Dashboard gadget provides transparency on deliveries and shows places to be improved in development process. Gadget shows all issues from chosen filter. Extends issue details with the number of times ticket was reopened.
What is the purpose of workflow in Jira?
In JIRA, workflow is used to track the lifecycle of an Issue. Workflow is a record of statuses and transitions of an issue during its lifecycle. A status represents the stage of an issue at a particular point. An issue can be in only one status at a given point of time like Opened, To Do, Done, Closed, Assigned, etc.