How do I set up auto attendant on Avaya?

How do I set up auto attendant on Avaya?

Start IP Office Manager (Select Start | Programs | IP Office | Manager). Click and receive the Small Office Edition system’s configuration. In the left-hand configuration tree panel, click Auto Attendant. The right-hand panel will show any existing auto attendants.

How do I do a warm transfer on Avaya phone?

To do a warm transfer, place the caller on hold, and then dial the destination extension in the Enter name or number field and press Enter. Once the destination number has been entered, you should now see two calls displayed – the original caller on hold and the new extension that is being called.

How do I change the auto attendant message on my Avaya phone?

Solution

1. Log in to mailbox zero with appropriate password.
2. Go to option 9, then option 3. (
3. Select Auto Attendant number (if asked, usually 1).
4. Press 1 to select the day menu, 2 to select the night menu.
5. Press 6 to modify or 2 to listen.

How do I transfer phone calls?

Android

1. Tap More > Transfer caller.
2. Type in your recipient’s name or number on your search screen.
3. Select Ask Now.
4. Your current call will now be placed on hold as the new call is made.
5. Once the new call connects, you’ved transferred the call!

How do receptionists transfer calls?

If the call is ringing in, it is redirected before you answer it.

1. Place a call to the person you want to transfer the call to.
2. Speak with the other person when they answer.
3. When you’re ready to transfer the call, select one of the two calls in the Call Console.
4. The calls are connected and removed from the Call Console.

How do you send someone straight to voicemail?

To use Slydial, dial 267-SLYDIAL (267-759-3425). When prompted, enter the US mobile phone number for the person you are trying to call. Once the service connects you, leave your voicemail, and then just hang up.

Why does my office phone go straight to voicemail?

If your phone is set to “Do Not Disturb,” most or all of your phone calls will go directly to voicemail. So it’s worth checking to see if the phone has been accidentally put in that mode.