How can I find out what kind of Fitbit I have?
If they do not have the model number go onto the Fitbit app, click on the account icon on the top right-hand corner of the app, and match your unit to the picture provided: All photos below show a picture of the Fitbit model with the model name and number next to it.
How do I resync my Fitbit?
If your device doesn’t sync:
- Force quit the Fitbit app on your phone. For instructions, see the Apple help article or Android (Google) help article.
- On your phone, go to Settings Bluetooth and turn Bluetooth off and back on.
- Open the Fitbit app and try to sync your device.
- If your device doesn’t sync, restart it.
How do I operate my Fitbit?
Navigate your device by tapping the screen, swiping up and down, or pressing the button: Use the clock and apps. Use the button. Check battery level….To get the basics on Fitbit Charge 3, choose a section below.
- Use the clock and apps.
- Use the button.
- Turn off the screen.
How do I restart my Fitbit?
Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. Let go of the buttons. After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.
How do I know if my Fitbit is real?
Here are some other things to look for:
- When you hold the tracker under a light and look at the screen in different directions, you will see “fitbit” all lowercase letters in Fitbit’s script.
- Check the box for misspellings and bad grammar.
- You call it Burgundy, but the US site calls this color Rosewood.
How do I know if I have a Fitbit Charge 2 or 3?
Both the Fitbit Charge 2 and Fitbit Charge 3 have a rectangular screen and a band that’s as wide as the body, but the design has been refined and tweaked for the Fitbit Charge 3. The screen is a much bigger difference though, as the display on the Fitbit Charge 3 is 40% larger than the one on the Charge 2.
Where is the sync button on Fitbit app?
In the Fitbit app, tap the Today tab > your profile picture > your device image. Tap the arrows next to Sync Now.
Why is my Fitbit not working?
You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. From your mobile device, head to Settings>Bluetooth, then turn the Bluetooth toggle off then on.
What are the 3 buttons on Fitbit versa?
Versa has a touch screen with a colored LCD and three buttons: back, top, and bottom. Navigate Versa by tapping the screen, swiping side-to-side and up and down, or pressing the buttons. To preserve battery, Versa’s screen turns off when not in use. To turn it on, double-tap the screen or press any button.
Why is my Fitbit not turning on?
Your Fitbit might not be getting enough power to charge its battery. Plug the Fitbit’s charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. Restart the Fitbit. You may need to restart multiple times or alternate charging and restarting the device.
Do Fitbits have a serial number?
Fitbit’s recommended method for locating your device’s serial number is to look for the manufacturing label on your device’s original packaging. You should find that label on the side or bottom of your Fitbit box. One is the usual UPC code and the other, longer one, is your Fitbit’s serial number.