How do I contact Urban Outfitters?
1 (800) 282-2200
Urban Outfitters/Customer service
Does Urban Outfitters have live chat?
Online Chat
Urban Outfitters/Customer service chat
Does Urban Outfitters answer DMS?
We’re on hand to help! Drop us a DM/PM to ask general questions, or to get specifics about your order. We’ll aim to get back to you as soon as we can – please be patient as we are experiencing a high number of customer queries. Complete the form below and we’ll respond as soon as we can.
How do I get a refund from Urban Outfitters?
To return or exchange your items in person, just take your items and packing slip or order confirmation email to your closest UO store. Items bought in one of our UO stores can be returned to any UO store. Find a store near you to check store hours and address info. Take your item and receipt to the store to return.
What do I do if Urban Outfitters sent me the wrong item?
You have 30 days from the date of delivery to return your order. For faulty items that have been worn/used or for returns outside our Returns Policy, please email us for further assistance. These may be accepted at the discretion of Urban Outfitters. If your goods are faulty, you can get a refund.
Who is Urban Outfitters customer?
Urban Outfitters targets young adults aged 18 to 28 through a unique merchandise mix, compelling store environment, websites and mobile applications. We have established a reputation with these young adults, who are culturally sophisticated, self-expressive and actively engaged with their peer group.
Does Urban Outfitters send confirmation email?
Once your order has shipped, you will receive a Shipping Confirmation email.
Can I cancel an order Urban Outfitters?
To cancel your order, visit your Order Details page. If we are able to cancel the backordered items, you will Cancel Items button. Click that, and continue through our cancellation process. Once your items are sucessfully canceled, you will receive a confirmation email.
Can I cancel my order Urban Outfitters?
How do I cancel an order on Urban?
How to contact Urban Outfitters for customer support?
Contact Urban Outfitters customer support at toll-free or legal department phone number. Call or write an email to resolve Urban Outfitters issues: Shipping and Delivery, Return/ Replace, Request for Information. Visit the company website www.urbanoutfitters.com or live chat for more information.
When does Urban Outfitters collect your first instalment?
Your first instalment will be collected when your order is confirmed by Urban Outfitters and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You can always monitor your payments’ schedule in the Klarna app.
How long does it take Urban Outfitters to deliver in UK?
We are currently experiencing delivery delays of up to 7 days in the UK and 9 days in the EU. Please use our tracking to keep up to date click here .
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