How do I contact Mass Dua?
The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at (877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday.
Is mass unemployment open today?
Open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.
How do I claim my weekly unemployment benefits in Massachusetts?
By phone
- Call the TeleCert line at (617) 626-6338. The TeleCert hours are 6 a.m. to 10 p.m. daily.
- Have the following information handy: Your Social Security number. Your TeleCert 4-digit pin.
- Answer the prompts.
- Stay on the line until you are told that your weekly claim filing is complete.
How do I check the status of my unemployment claim in Massachusetts?
For checking individual claim status
- Login to the POSC.
- Open Manage Claims and Payments.
- Click Inquire Claims Status to open the Search for Claims panel.
- Select Provider ID from the drop-down list.
- Enter either:
- Click Search.
- Users can press the “print” button on their browser to print a copy of the claim status.
How do I email Ma unemployment?
For assistance, please email [email protected].
How do I request a call back from Massachusetts unemployment?
To schedule a call back to file a claim click here.
- Call (877) 626-6800 if your phone is in area code 351, 413, 508, 774, or 978.
- Call (617) 626-6800 if your phone is in area code 617 or 781 (or any other codes not mentioned in the bullet above)
- TeleClaim Center hours are Monday to Friday from 8:30am to 4:30pm.
Is unemployment extended in MA?
The Continuing Assistance to Unemployed Workers Act, effective December 27, 2020, extended benefits under the CARES Act to March 14, 2021, and added a new program, Mixed Earner Unemployment Compensation. Federal UI benefits, including FPUC, PUA, PEUC, and MEUC ended September 4, 2021.
How do I apply for DUA?
Claims can be filled online at www.laworks.net or through the UI Claim Center at 1-866-783-5567. Proof of employment at the time of the disaster is required within 21 days of filing the DUA application.
How do I request my weekly unemployment benefits?
You can request benefit payments online or by phone:
- Online: 24 hours a day using Unemployment Benefits Services at ui.texasworkforce.org. Select Request a Payment. You will need a User ID and password.
- Phone: Tele-Serv, our automated telephone system, at 800-558-8321. Select Option 1.
How do you get a pandemic unemployment?
To qualify for PUA benefits, you must not be eligible for regular unemployment benefits and be unemployed, partially unemployed, or unable or unavailable to work because of certain health or economic consequences of the COVID-19 pandemic.
Why is my unemployment on hold Massachusetts?
Many times a hold on your account simply means that DUA is taking the extra step to verify that there is no fraudulent activity. It is not unusual for a claim to go on hold for two weeks for DUA to verify information. That two-week wait is not a reason to suppose that DUA has a major issue with your claim.