How much does it cost to return AT equipment?
View www.att.com/equipmentETF for more information. To exchange equipment, call the number provided on your invoice. You can exchange a phone or device one time within 30 days of the shipment date. A restocking fee of up to $55 for devices, not including tablets or iPads, may apply except where prohibited.
How much is the AT non return fee?
Non-Returned Device Fee of $475 charged when the device is returned | AT Community Forums.
What happens if I dont return AT equipment?
If the Equipment is not returned within 21 calendar days, or is returned damaged, you will be charged for the value of the Equipment. We may retain any advance payment or deposit, or portion thereof that previously had not been refunded, if you fail to return the Equipment within this time period.
How do I return my AT equipment?
Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.
Can I return ATT equipment late?
You CANNOT return the equipment after 90 days. (“No refunds will be made for any Equipment returned more than 90 days after termination.”) If you don’t pay up, it will go to a collection agency. (“AT may assign unpaid late balances to a collections agency.”)
Can I return AT to FedEx?
Step 1: Choose a nearby FedEx Office Print & Ship Center to return your AT Equipment. Step 2: Bring the AT equipment listed in the email/letter and your account number. FedEx Office will take care of the rest. AT Returns are only supported at FedEx Office Print & Ship Center locations.
How much is a device non-return fee?
Device Non-Return Administration Fee means a $60 administration fee which will be charged by Asurion in addition to the Device Non-Return Fee.
How do I get a return label from AT?
Locate the pre-paid return label that came with the original shipment and affix to box. If you cannot locate the prepaid label, contact customer care at 1-800-331-0500 and a representative will be happy to assist you.
What equipment do I return when I cancel directv?
What to return
| Service | What you return |
|---|---|
| DIRECTV STREAM | Your DIRECTV STREAM device if you’re canceling service within 14 days of delivery or ship date – learn more |
| DIRECTV | Leased DVRs and receivers Wireless video bridge |
| U-verse TV | All receivers All remote controls |
Does AT use FedEx or ups?
AT has been using FedEx, UPS, and USPS to ensure fast and robust delivery for the phones.
What is Samsung non return fee?
Device Non-Return Administration Fee means a $60 administration fee which will be charged by Asurion in addition to the Device Non-Return Fee. Eligible Device means a smart phone of a make and model that is eligible for participation in the Program, as determined by Us and Samsung.
How can I avoid AT restocking fee?
For orders placed online, there will be no restocking fee for returns made within the 14-day return policy. If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived.