How to contact the customer service team at VDC?
The driver making your delivery from the VDC is required to assist in checking your order. He or she shall note any overage, shortage, or damage at the time of delivery and contact the VDC Customer Service Team at 804 328-3232 ext. 0 immediately for an exception number.
What are the hours of operation for VDC?
Yes, VDC pickup hours are 8:00 AM to 3:00 PM, Monday thru Friday. Please be sure to put a comment on your order indicating you wish to pick it up. Include agency contact and phone number on all orders. Orders can generally be processed and available to accommodate the requested pickup date.
How can I get my order picked up at VDC?
Please be sure to put a comment on your order indicating you wish to pick it up. Include agency contact and phone number on all orders. Orders can generally be processed and available to accommodate the requested pickup date. VDC will contact the person listed on the order as soon as it is ready for pickup.
Do you have to pay freight to the VDC?
The VDC’s policy is to pay freight charges for orders from all state agency customers. For all other customers, orders greater than a certain dollar threshold will not be charged freight costs. Orders smaller than the threshold might incur charges.
The driver making your delivery from the VDC is required to assist in checking your order. He or she shall note any overage, shortage, or damage at the time of delivery and contact the VDC Customer Service Team at 804 328-3232 ext. 0 immediately for an exception number.
Yes, VDC pickup hours are 8:00 AM to 3:00 PM, Monday thru Friday. Please be sure to put a comment on your order indicating you wish to pick it up. Include agency contact and phone number on all orders. Orders can generally be processed and available to accommodate the requested pickup date.
Please be sure to put a comment on your order indicating you wish to pick it up. Include agency contact and phone number on all orders. Orders can generally be processed and available to accommodate the requested pickup date. VDC will contact the person listed on the order as soon as it is ready for pickup.
The VDC’s policy is to pay freight charges for orders from all state agency customers. For all other customers, orders greater than a certain dollar threshold will not be charged freight costs. Orders smaller than the threshold might incur charges.