What to do when you hit your time limit at a car dealership?
When you hit your time limit, be sure to follow through. Ask the sales rep what his hours are tomorrow, then go home, get a good night’s sleep, and return to the dealership well rested and well fed. You’ll be in a much better mental state to negotiate. Your answer: “I have to leave in X minutes.
Can a car dealer refuse to work on a car?
This is a more common problem than you might imagine. I get calls from consumers who bought brand new cars that do disturbing things. Cars consume oil, shake, make weird noises, shift funny and so on. Consumers bring them to the dealer. But sometimes, dealers will refuse to work on the car after the first or second visit.
Is there a limit on number of repairs you can make on a car?
This is usually set at the value of the car or limited part by part. A gearbox repair, therefore, may have a £5,000 cap while an air-con fix may have a £1,500 limit. This means that you can make more than one claim as long as the combined cost does not exceed the maximum claim limit. How long does my car warranty cover me for?
What should I do Before I go back to the dealer?
Contact the dealer and warranty insurer before you do anything else. Don’t get the car checked by a mechanic or anyone else before you contact the dealer. You could lose your right to a remedy if you do. When you go back the dealer:
How often are car dealership service managers wrong?
They might be right 10 to 20 percent of the time, close 20 percent of the time, and dead wrong 60 percent of the time. I had a customer go through six oxygen sensors when all it was was a shorted wire. What’s the smartest thing you can buy from the dealer? A brand-name extended service contract. So if you’re buying a Ford, get a Ford contract.
What are the ground rules for dealing with a car dealer?
Before we go on, though, let us set out two ground rules: Always be calm and courteous, even when you are not treated well. The service guy might just be right — we at least need to be open to that possibility. Most car dealers are independently owned and are protected by a thick wall of franchise laws, so automakers have limited leverage.
Is it OK to take an old car to a dealer?
Some dealers will gladly take older cars, happy for any service business they can get. Some dealers will probably refuse you. Some independent shops are so good they’re worth visiting the minute your warranty expires.
What do dealers do with their unsold cars?
If another dealer in a different location has a specific need for a vehicle, they can ship it to that dealer. The company can put the car up for auction but once the auction house takes a cut, they either won’t make anything or they’ll take a loss.