How can I get my Mate bike back?
Please contact us directly or provide us with your contact information so we can contact you and we will be able to help out wityour battery and get you back on your MATE again. We tried to contact you back but we are not able to locate you in the system, we need a valid email address or order number.
Why is mate the coolest Ebike in the world?
MATE is feature-packed and made from high quality components. It’s the perfect bike for any rider, any given situation. Envisioned in Denmark, About MATE. We created MATE to get more people on the bikes. And because we thought the world needed an eBike that actually looks cool.
When does the mate ebike go on sale?
It’s now in production and in stock in US and EU, and more than 6000 MATEs have already reached their owners. MATE will be available on this page until our webshop is ready to launch in 2018. So you still have a chance to get MATE at an unbeatable Indiegogo price. Later this year MATE will hit the market at final retail price.
How is customer service at mate bike company?
Customer service is slow creating low confidence in the product I am yet to recive. Customer service was great while going through the purchasing phase but after the transaction was done Customer service has now been slow and promised delivery dates have been extended. I don’t feel very confident in the product I now have ordered.
MATE is feature-packed and made from high quality components. It’s the perfect bike for any rider, any given situation. Envisioned in Denmark, About MATE. We created MATE to get more people on the bikes. And because we thought the world needed an eBike that actually looks cool.
Please contact us directly or provide us with your contact information so we can contact you and we will be able to help out wityour battery and get you back on your MATE again. We tried to contact you back but we are not able to locate you in the system, we need a valid email address or order number.
It’s now in production and in stock in US and EU, and more than 6000 MATEs have already reached their owners. MATE will be available on this page until our webshop is ready to launch in 2018. So you still have a chance to get MATE at an unbeatable Indiegogo price. Later this year MATE will hit the market at final retail price.
Customer service is slow creating low confidence in the product I am yet to recive. Customer service was great while going through the purchasing phase but after the transaction was done Customer service has now been slow and promised delivery dates have been extended. I don’t feel very confident in the product I now have ordered.