Does Mercedes Roadside Assistance cover towing?
Mercedes-Benz Road Care offers assistance with flat tyres, flat or faulty batteries, emergency fuel, loss of keys and more to look after all your driving needs. We may also provide emergency accommodation, a replacement vehicle and towing as well as medical assistance*.
Does Mercedes Roadside Assistance charge?
Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars. If you break down, we will send a qualified technician to try and fix the problem at the roadside.
How to report theft of a Mercedes Benz?
All thefts and damage must be reported to your insurance carrier and to the Client Service Center at (866) 321-8351. An authorized Mercedes-Benz Dealer should repair damages. Substandard repairs could cause charges at the end of your lease.
What happens if my Mercedes Benz is declared a loss?
Once your lease ends, you can return or buy your vehicle, or you may be able to extend your lease. The choice is yours. If your vehicle is declared a total loss, we’ll cover the difference between the insurance proceeds and the balance owed to Mercedes-Benz Financial Services, less any deductible.
What to do if your Mercedes Benz is involved in a recall?
If your vehicle is involved in a recall,please contact your preferred authorized Mercedes-Benz dealer to schedule an appointment at your earliest convenience. There is an “Anti-theft Protection Active” message on my COMAND screen. What does this mean?
How to contact Mercedes Benz USA customer support?
More specifically, connectivity and performance with your vehicle cannot be assured. If you have any additional questions, please call 1-800-FOR-MERCEDES (1-800-367-6372) or contact your local authorized Mercedes-Benz dealership.
How does Mercedes lowers the drops when parked?
Mercedes lowers drops on rear or front. When the car is parked the airmatic will try to level the car. It does this by discharging air from the airmatic suspension strut that is too high. Typically the car is leveled by lowering the one or two corners of the car that are too high.
What does it mean when a Mercedes is stuck in Park?
Mercedes stuck in Park (P)and refuse to go to D or N. Stuck in D, R, N and will not move back to Park (P). Can’t remove keys from the ignition. Mercedes transmission won’t go into drive. Mercedes E, S, C, ML Class gear shift stuck in park. Mercedes will start, but transmission won’t go into gear.
What to do if your Mercedes Benz is involved in an accident?
If you’re involved in an accident or have a mechanical issue, Roadside Assistance will arrange for towing to the nearest Mercedes-Benz dealer at no charge, and if your vehicle has sustained damage, a Mercedes-Benz Certified Collision Center can get right to work. [3] Trip Interruption keeps you ready for the unexpected.
How does Mercedes air suspension work when parked?
It does this so that the one corner of the car is not sitting too low or too high compared to the rest of the car. When the level sensors are damaged they can throw off the calibration procedure. The vehicle can’t level itself, and it continues releasing air from via the pressure release valve.