How to remove scroll knob from Mercedes COMAND controller?
Using a T10 Torx screwdriver loosen the screw and lift off the dial. Using the T10 screwdriver remove the 8 screws from base of unit. Using plastic pry tools separate the two halves of the unit. Around the center of the unit you will be able to see the joint of the two halves of the unit.
What to do if your Mercedes COMAND is not working?
There is no need to replace the entire COMAND unit, as suggested by Mercedes-Benz. Save money by simply replacing the broken plastic shaft with a new aluminum version of it. You can replace the broken shaft yourself or send your Mercedes COMAND unit to a company such as IE Works, which will repair your unit and return it to you.
How to separate two halves of Mercedes COMAND controller?
Using plastic pry tools separate the two halves of the unit. Around the center of the unit you will be able to see the joint of the two halves of the unit. Again gently and in increments level the two halves apart. Take care not to damage the electrical ribbon which locates between the two halves.
Using a T10 Torx screwdriver loosen the screw and lift off the dial. Using the T10 screwdriver remove the 8 screws from base of unit. Using plastic pry tools separate the two halves of the unit. Around the center of the unit you will be able to see the joint of the two halves of the unit.
What to do if your COMAND control knob is not working?
Remove the knurled knob cover with a flat screwdriver. Rotate the knob and lift the cover from the knob incrementally. Often the cover is seized to the knob and may take some time for it to shift. Avoid scratching the cover and top surface of the assembly.
What to do if your Mercedes COMAND controller fails?
THE SOLUTION: Restore full function with our replacement metal shaft. Our part allows you to replace just the shaft within the knob unit which fails, without having to replace the complete unit at vast expense which would just fail again. Our shaft is CNC machined from billet aluminium then anodised.
Why is the scroll button on my COMAND controller not working?
A plastic shaft within the scroller knob unit snaps causing the scroll function to no longer work on the screen. It is a common fault on these vehicles for the comand controller knob to stop functioning correctly. A poor-quality plastic shaft within the controller knob unit snaps.
Remove the knurled knob cover with a flat screwdriver. Rotate the knob and lift the cover from the knob incrementally. Often the cover is seized to the knob and may take some time for it to shift. Avoid scratching the cover and top surface of the assembly.
A plastic shaft within the scroller knob unit snaps causing the scroll function to no longer work on the screen. It is a common fault on these vehicles for the comand controller knob to stop functioning correctly. A poor-quality plastic shaft within the controller knob unit snaps.
THE SOLUTION: Restore full function with our replacement metal shaft. Our part allows you to replace just the shaft within the knob unit which fails, without having to replace the complete unit at vast expense which would just fail again. Our shaft is CNC machined from billet aluminium then anodised.