What do I need to do to discontinue PSE service?
Please select one of the options below. I’m new to the area or adding another property to my existing PSE account. I want to discontinue service at my address. I’m a PSE customer moving to a new location within the service area.
How to start, stop or move PSE account?
Go to Start, Stop or Move Service to open a new account, stop service or transfer your service to a new location within our service area. Does PSE have a plan for predictable bills? The Budget Payment Plan allows you to plan predictable bills to avoid a spike in heating costs in winter with fixed monthly payments on your PSE bill year round.
How does PSE work with its energy customers?
PSE will work with our customers on options such as payment plans and choosing a new bill due date. PSE has an energy assistance portal to facilitate access to funds available to income qualified customers. PSE is requiring our employees to maintain social distancing while working in the field.
Can you report a power outage without a PSE account?
No. You can report a power outage without a PSE account. For the best experience, sign in with your PSE account to track and report outages, check status updates and get estimated restoration times for your service addresses. If you do not have a PSE account, you can still report an outage with a verified service address.
Please select one of the options below. I’m new to the area or adding another property to my existing PSE account. I want to discontinue service at my address. I’m a PSE customer moving to a new location within the service area.
PSE will work with our customers on options such as payment plans and choosing a new bill due date. PSE has an energy assistance portal to facilitate access to funds available to income qualified customers. PSE is requiring our employees to maintain social distancing while working in the field.
Can a PSE customer cancel a service request?
I’m a PSE customer moving to a new location within the service area. If you’ve already submitted a service request, you can change or cancel it here without signing into your PSE online account.
How can I find out if there is a PSE outage?
To receive updates provide your email and/or mobile phone number. Recaptcha requires verification. Numbered pins indicate outages in multiple and adjacent locations. Click on the pin to zoom in on specific outages. Red pin indicates the approximate location affected by an outage. Click on the pin to view outage details.