How to access the real time messaging dashboard?
There are three methods to login to the real time dashboard: 1. Any valid LiveEngage user may login at: https://real time.liveperson.net/login 2. Before login, select the dashboard type: Messaging or Chat 3. Login via regular method will terminate any existing LiveEngage sessions 1. To enable simultaneous login, please contact your account manager
What is the panel on the messaging predefined dashboard?
The following panel will be presented when accessing the messaging performance predefined dashboard. It consists of an analysis of every messaging agent’s activity and performance.
How does the LivePerson real time dashboard work?
The LivePerson real time dashboard leverages the power of the real time operational and administrative APIs to enable users to monitor, in detail, the brand’s account health in both real time and for the previous 24 hours. The dashboard reflects the current status of several metrics, including the following:
Are there daily, weekly and monthly dashboards in Excel?
Excel dashboards are merely good-looking worksheets that use small charts and tables. Daily, weekly, and monthly reporting uses essentially the same process, but with different date formulas. Let’s take this example, which discusses reports about monthly data. This figure displays Revenues for January 2001 through January 2002.
When to display data for last X week?
If the ‘To’ date selected falls under 44th week, the data displayed should be for 41st to 44th week We have the start and end date of every week defined in the Cube as well. We are following Gregorian Week (Mon-Sun).
What should be included in a dashboard report?
A dashboard report provides visual feedback on the performance of a business, department, project, or campaign. However, an effective dashboard provides more than just a summary of relevant data – if insight and analysis are also included, a dashboard can be a great tool for quickly reviewing key metrics as well as actions that need to be taken.
How do I schedule email notifications for my dashboard?
Schedule your dashboard to be sent periodically as an email! Click the “Share” icon located at the top right corner of your dashboard, and click “Schedule email notification”. You can choose to send email notifications to all of your dashboard’s subscribers, or you can manually select team members.