Why is my car key not working on my Mercedes?
It could be the car battery. If the car battery is dead, the key’s remote won’t be able to communicate wirelessly with the car at all. And to avoid the risk of damaging the electronics on your Mercedes, have the battery tested by a professional. You can unlock your car, but the key won’t turn or start the engine.
What should I do if my key fob is not working?
Remove the metal key from the keyfob and use it to manually unlock the doors. Next, you need to check the fuse for the central locking circuit. Not only that but also look at the fuse for the Antenna Module and AAM.
Why is my spare key not working on my car?
But if the spare key doesn’t start your car, the problem is likely due to other factors, such as an electronics issue with the car itself: But before you arrange to have your car towed to the dealership (or your trusty, factory-certified mechanic) for diagnostics and repairs, try getting your key tested. It’s fast, easy, and may save you a tow.
How do you remove the key from the ignition?
Insert the key into the ignition. Quickly remove key from ignition and within 10 seconds hold down the lock button. Continue holding the lock button, and at the same time press, the unlock button five times.
It could be the car battery. If the car battery is dead, the key’s remote won’t be able to communicate wirelessly with the car at all. And to avoid the risk of damaging the electronics on your Mercedes, have the battery tested by a professional. You can unlock your car, but the key won’t turn or start the engine.
Why does my Mercedes-Benz remote lock not Beep?
By MY2006, they should all chirp. And the chirp is not the vehicl’s fanfare horn – it’s the actual alarm siren that produces the noise. Sometime after the MY2005 facelift, MBZ changed the system to chirp by default, without the need for the “Netherlands” setting. It was phased in slowly, with the E-class first, then the CLK, and others.
Remove the metal key from the keyfob and use it to manually unlock the doors. Next, you need to check the fuse for the central locking circuit. Not only that but also look at the fuse for the Antenna Module and AAM.
But if the spare key doesn’t start your car, the problem is likely due to other factors, such as an electronics issue with the car itself: But before you arrange to have your car towed to the dealership (or your trusty, factory-certified mechanic) for diagnostics and repairs, try getting your key tested. It’s fast, easy, and may save you a tow.
Why does the key not turn when inserted in the ignition?
The EIS module could also be the reason that the key does not turn when inserted in the ignition. Many car owners complain that the car starts fine on a warm or hot day but in cold days the car will not start. This may sound strange, but it is reported frequently.
What to do when your car key won’t turn?
DAS was introduced back in 1996 and has had several security improvements. The main DAS versions DAS are DAS 2, 2A, X, 3. New drivers always experience this at least once, so we thought we would include it in this list. If the key does not turn in the ignition, try moving the steering wheel as you try to turn the key.
Why is my Mercedes-Benz C240 key not turning?
What are common reasons my Mercedes-Benz C240 key won’t turn? While there are a variety of reasons your Mercedes-Benz C240 key won’t turn, the most common 3 are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
What does it mean when remote key won’t unlock car door?
A key fob is a nice convenience, but it’s frustrating when the remote key won’t unlock car door. A dead key fob means you’re locked out of the car, which is the last thing anyone would want when in a hurry. A smart fob can stop working for several reasons and diagnosing them is quite simple.
What to do if your Mercedes Benz key fob is not working?
1. Put the key in the ignition. 2. Quickly remove it within 10 seconds and hold down the Lock button. 3. While holding the Lock button, press Unlock five times. 4. Release these buttons and press the Trunk button once.
What should I do if my car key is not working?
A good first step is to change the keyless remote battery. (If you’ve already done this, keep reading.) When you press the button on your key, look at it carefully to see what happens. You should see a red LED light, and this should appear whenever the Lock, Unlock, Panic, or Trunk button is pressed.
Why does my Mercedes Benz refuse to start?
There are a few theories about why your Mercedes refuses to start when you switch the key in the ignition. It is infuriating to slide behind the wheel, turn the key, see dash lights blink, but the engine won’t turn over. When you least expect it, running late on your way to a special event, you try turning the key again.
What to do if your car key won’t turn?
If you can’t even turn your car’s key to the “start” position, you can be certain that the problem is either the electrical system or the key itself. If you have backup ignition keys, give them a try. You’ll have to get a dealer to help you with a key that isn’t recognized by the EIS.
What should I do if my Mercedes battery won’t start?
To determine whether or not your problem is with the battery — without going to the expense of buying a brand new one — use another car to jump start your Mercedes. If this is successful in getting the engine to start, you’ll know your issue is with the battery.
Why does my Mercedes not start when I Turn on the ignition?
Despite this brand’s high quality, though, Mercedes’ can develop problems with or without regular car maintenance. There are a few theories about why your Mercedes refuses to start when you switch the key in the ignition.
If you can’t even turn your car’s key to the “start” position, you can be certain that the problem is either the electrical system or the key itself. If you have backup ignition keys, give them a try. You’ll have to get a dealer to help you with a key that isn’t recognized by the EIS.
What makes a Mercedes Benz hard to start?
The components that you’ll be focusing on here are your car’s keys, its electronic ignition system (EIS), the battery, and some of the sensors connected to the electrical system. Damage, neglect, or even ordinary wear and tear in any of the parts named above can jam your Mercedes’ ignition, rendering it impossible to start the car.
What to do if your smart key is not working?
If your SmartKey isn’t working, you might need to re-sync it. The main symptoms are the key won’t unlock the doors or start the car. You may see a blinking red light when you press a button. Insert the key and turn it to the “ON” position, then press and release the lock button on the key.
What should I do if my Mercedes FOB is not working?
If you need a replacement battery note that Mercedes-Benz uses CR2025 battery type. Ensure you have new batteries in your key fob. Next, look carefully at your Mercedes-Benz key. When you press the button on your key you should see a small RED led light.
How do you unlock the Mercedes C class key fob?
Insert the key and turn it to the “ON” position, then press and release the lock button on the key. Press and hold the remote’s unlock button. In 1-2 seconds, press the remote’s lock button five times in a row while holding the unlock button. Figure 4. Re-sync the SmartKey.
If your SmartKey isn’t working, you might need to re-sync it. The main symptoms are the key won’t unlock the doors or start the car. You may see a blinking red light when you press a button. Insert the key and turn it to the “ON” position, then press and release the lock button on the key.
If you need a replacement battery note that Mercedes-Benz uses CR2025 battery type. Ensure you have new batteries in your key fob. Next, look carefully at your Mercedes-Benz key. When you press the button on your key you should see a small RED led light.
Insert the key and turn it to the “ON” position, then press and release the lock button on the key. Press and hold the remote’s unlock button. In 1-2 seconds, press the remote’s lock button five times in a row while holding the unlock button. Figure 4. Re-sync the SmartKey.
What kind of car won’t start when you turn the key?
The same has happen to my car 2008 C350. 3 Month ago the car won’t start I got it towed to the mechanic once it got off the tow truck it started. Later to this month it wont start and doing the same. I turn the key but noting.
Is there a metal key in the ignition?
There is no metal key. There is no keyed ignition cylinder. Now that we have brushed over some of the differences in car keys, let’s dive right into some of the reasons why your car key might not be working. Keep in mind that if your car key is broken, or if you broke your car key off in the lock, the points below will not help you.
What kind of battery does a Mercedes Benz FOB use?
If you need a replacement battery note that Mercedes-Benz uses CR2025 battery type. Ensure you have new batteries in your key fob. Next, look carefully at your Mercedes-Benz key.
The same has happen to my car 2008 C350. 3 Month ago the car won’t start I got it towed to the mechanic once it got off the tow truck it started. Later to this month it wont start and doing the same. I turn the key but noting.
Why is my car key fob not working?
You go to start your car one day, but you get no response from your vehicle. Your first thought might be a dead car battery, which can sometimes cause the key fob to stop working. Before you call the tow truck, however, it’s important to consider other reasons why your key fob might not be working.
There is no metal key. There is no keyed ignition cylinder. Now that we have brushed over some of the differences in car keys, let’s dive right into some of the reasons why your car key might not be working. Keep in mind that if your car key is broken, or if you broke your car key off in the lock, the points below will not help you.
Why does my Mercedes Benz C class not start?
When pu the key in it tells me to remove my key and nothing else. Completely dead. Ordered a new key and it arrived this morning and still nothing…….
What to do if your Mercedes C300 won’t start?
No one has added a helpful site for this 2010 C300 problem yet. Be the first! Read reviews of repair shops in your area. Enter your zip code: Search CarComplaints.com for these popular complaint phrases…
What kind of key does a Mercedes Benz use?
While most Mercedes-Benz cars have the SmartKey some models such as the ML Class, SLK Class, Crossfire used a metal blade key up to 2005. Some models suffer from the defective key tumbler. We have seen cars with as little as 20,000 miles where the tumbler go bad. Make sure the steering wheel is not in a locked position as mentioned above.
What to do if your car key won’t unlock?
How to fix a car key button that won’t lock and unlock the door. If playback doesn’t begin shortly, try restarting your device. Videos you watch may be added to the TV’s watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer.
Why is the lock on my car not working?
Once this is coupled with a lack of maintenance, it increases the probability of keys being damaged. If the grooves on the key are altered over time, and the key is no longer able to operate the internal mechanism of the lock, it is potentially damaged and this is probably one of the reasons why your car key is not working. 3.
What to do if your Mercedes Benz FOB is not working?
Next, try taking the emergency metal key out of the fob and using it to manually unlock the car’s doors. Then check the fuses for the central locking circuit (controls the vacuum operated door locking mechanism, which uses pressure to lock all the doors at the same time), antenna module, and AAM.
What are the common problems with Mercedes key fobs?
Common Mercedes Key Fob Problems Go to top 1 Mercedes key fob not working after battery change 2 Mercedes remote doesn’t work anymore 3 Keyless remote doesn’t lock/unlock the car 4 Mercedes key fob won’t unlock doors 5 Panic button doesn’t work 6 Trunk unlock doesn’t work
Why is my car key not working when I unlock my car?
If your car key is not working when you attempt to unlock your car, there is a possibility that the lock itself is damaged. If you drive a fairly modern car, there is less of chance that you will have to deal with this, which is mostly attributed to the presence of key fobs and keyless entry remotes.
Why does my Remote key not unlock the door?
When the physical key can lock or unlock the door, be sure that the mechanism of the locks is fine. There could be an electrical issue that prevents the fob from connecting to the door’s receiver sensor. These are mostly the reasons and troubleshooting options when a remote key won’t unlock car door.
Where is the key for unlocking the car door?
Vehicles have a physical key for locking and unlocking the door. If you close and open your car door with the smart fob, this key is likely to be hidden inside the fob. There should be a release button or catch in the remote, pressing which will pop out the spare key. But some vehicles may not have a visible keyhole. Don’t worry.
While most Mercedes-Benz cars have the SmartKey some models such as the ML Class, SLK Class, Crossfire used a metal blade key up to 2005. Some models suffer from the defective key tumbler. We have seen cars with as little as 20,000 miles where the tumbler go bad. Make sure the steering wheel is not in a locked position as mentioned above.
How do you program a Mercedes fob remote?
There are a few cases when you need to program your key fob remote to your Mercedes-Benz. Below you will find general instructions on how to synchronize a Mercedes key fob. For model specific instruction check your owner’s manual. Insert the key into the ignition. Quickly remove key from ignition and within 10 seconds hold down the lock button.
Why is my key fob not working on my Mercedes?
If neither of your key fobs unlocks or starts the car, there’s a good chance that the issue is the car’s battery. Some owners report that their cars failed to start even after a jump start, but a later trip to the dealership indicated a dead car battery.
Why is my Mercedes C class key not working?
The main symptoms are the key won’t unlock the doors or start the car. You may see a blinking red light when you press a button. Insert the key and turn it to the “ON” position, then press and release the lock button on the key. Press and hold the remote’s unlock button.
The EIS module could also be the reason that the key does not turn when inserted in the ignition. Many car owners complain that the car starts fine on a warm or hot day but in cold days the car will not start. This may sound strange, but it is reported frequently.
Can a key battery be replaced on a Mercedes?
Sometimes a little luck helps too. Most important is that you resolved your problem and saved big bucks! I bought some El Cheapo batteries from IKEA and went through two of them showing “replace Key battery” — the third one fixed it. Perhaps there is a lot of variability in the batteries.
Why do I get a message when I change the battery in my Mercedes?
If you have old/fake batteries I can see you getting that message all the time. I have a similiar issue, but changing batteries in either key fob doesn’t help, and the car is having trouble sensing either key.
Why does my car say replace key battery?
The car starts fine but the ‘replace key battery’ message never goes away. It seems like the sensor in the car itself has gotten weak, and this weakening progressively got worse until the key would not work to unlock/lock the doors at all (again, works just fine every time when manually pressing the buttons).
Sometimes a little luck helps too. Most important is that you resolved your problem and saved big bucks! I bought some El Cheapo batteries from IKEA and went through two of them showing “replace Key battery” — the third one fixed it. Perhaps there is a lot of variability in the batteries.
What should I do if my Mercedes key fob is not working?
If you need a replacement battery note that Mercedes-Benz uses CR2025 battery type. Ensure you have new batteries in your key fob. Next, look carefully at your Mercedes-Benz key. When you press the button on your key you should see a small RED led light. The light should light up every time you press any of the buttons (Lock, Unlock, Panic, Trunk).
If you have old/fake batteries I can see you getting that message all the time. I have a similiar issue, but changing batteries in either key fob doesn’t help, and the car is having trouble sensing either key.
The car starts fine but the ‘replace key battery’ message never goes away. It seems like the sensor in the car itself has gotten weak, and this weakening progressively got worse until the key would not work to unlock/lock the doors at all (again, works just fine every time when manually pressing the buttons).
How do I Sync my Mercedes fob to my car?
To synchronize a Mercedes-Benz key to your car all you need to do is insert the key into the ignition for a few seconds. This works in most cases but every now and then you may need to follow further instructions to synchronize your Mercedes key fob remote with your car.
What does the fob remote on a Mercedes Benz do?
The newer keys have a transponder integrated in them. The key fob remote serves two purposes. First it disables the anti-theft system when you unlock the car. Second, Drive Authorization System verifies the key to make sure it is the right key to start the car.
How do you unlock a Mercedes with a keyless remote?
Step 1 Place your key in the car’s ignition and turn the key two clicks to the “On” position for any Mercedes car. Press and release the lock button on your Mercedes keyless remote. Press and hold the unlock button on your remote.
How do you sync the remote on a Mercedes?
Instructions on how to sync Mercedes remote: Insert the key into the ignition. Quickly remove key from ignition and within 10 seconds hold down the lock button. Continue holding the lock button, and at the same time press, the unlock button five times. Next release all buttons and press the gate/trunk button one time.
Can you change the batteries in a Mercedes key?
Changing the batteries in your Mercedes key is simple if you know how, this video shows how to replace the batteries in a key for a Mercedes vito van. The batteries required for this key are two CR2025 batteries. Loading… When autoplay is enabled, a suggested video will automatically play next.
Why is the battery on my Mercedes Benz not working?
Hint: Starter Problem or Low Battery This may seem obvious, but an old battery is the root of many headaches and can cause all sorts of malfunctions on Mercedes-Benz cars. How old is the battery on your Mercedes-Benz?
Can a Mercedes-Benz E320 battery be worn out?
Your daily driver can easily get you around town with style and class. However, an old or worn-out Mercedes-Benz E320 battery doesn’t guarantee the same reliability you expect from every other part of your car and keeps you from traveling with confidence.
Where can I find the Mercedes battery code?
Check for this code in your owners manual – it will usually be either a sticker or small card in the booklet. If you can’t find it, call Mercedes-Benz and they will give you the code for free.
How do you change battery on Mercedes smart key?
To remove the metal key from the remote, push catch on the side and pull. Pull out the metal key. Turn the remote around. Insert the metal key to release a catch that will cause the cover to pop out. Stick one piece of sticky tape to one side of the battery. Stick another piece, front to front as shown.
Why does my car lock and not start?
Both of these are common problems in this car. They would have to be diagnosed with a voltage meter as the issue is occurring to know for sure what is going on. As for the door lock, most of the time the lock arm gets caught in the door panel and this occurs. In some cases the panel will need to be removed and trimmed to fix this.
What should I do if my Mercedes Benz won’t start?
Start the car and you should be able to get around 60 psi. When the engine is running and when you turn off the engine the pressure should stay steady. Always perform this test on a cold engine. Next, make sure that the fuel injector connections are secure and not loose. Check the fuel pump and the fuel pump relay.
Why is the panic button on my Mercedes not working?
The panic button and/or trunk unlock features don’t work. Your problem is likely that the fob can start the car but will not allow you to unlock the vehicle’s doors or trunk. In other words, it will not allow you to use the fob as a keyless entry remote. Here are some common reasons for this issue: 1. The key is defective.
Start the car and you should be able to get around 60 psi. When the engine is running and when you turn off the engine the pressure should stay steady. Always perform this test on a cold engine. Next, make sure that the fuel injector connections are secure and not loose. Check the fuel pump and the fuel pump relay.
Why does my Mercedes not start when I charge the battery?
This Mercedes-Benz is not starting because of a low battery. In this case, what you need to do is trickle charge your battery using any of these 12 volt battery trickle chargers. If you need help read this article on How to charge a Mercedes-Benz the right way. Mercedes won’t start, and it’s not the battery.
Do you need an ignition key for a Mercedes?
In older Mercedes models, an ignition key may be the primary method of starting, entering, and locking your car. Newer Mercedes models utilize keyless entry remotes or key fobs.
The panic button and/or trunk unlock features don’t work. Your problem is likely that the fob can start the car but will not allow you to unlock the vehicle’s doors or trunk. In other words, it will not allow you to use the fob as a keyless entry remote. Here are some common reasons for this issue: 1. The key is defective.
Insert the key into the ignition. Quickly remove key from ignition and within 10 seconds hold down the lock button. Continue holding the lock button, and at the same time press, the unlock button five times.
How can I tell if my Mercedes remote is working?
Next, we need to check if the remote is sending out a message. The remote emits infrared waves. While you can’t see infrared light with your eyes, there is an easy way to check. Grab your phone and turn on the camera. Point the camera to your phone and carefully see if you notice a light every time you turn you press a button on the remote.
Why does my GM ignition key not turn?
Sometimes the ignition key won’t turn or rotate. If that happens the vehicle won’t start, the steering wheel won’t turn and it won’t shift into gear. On a late 90’s or early 2000 GM vehicle this is the way to get it apart so you can replace the tumbler. Category Autos & Vehicles.
What to do if your Mercedes FOB is not working?
Insert the key and turn it to the “ON” position, then press and release the lock button on the key. Press and hold the remote’s unlock button. In 1-2 seconds, press the remote’s lock button five times in a row while holding the unlock button. Good Luck.
What to do if your Mercedes key won’t turn?
If you have this problem you will have to install a new / virgin EIS. You can not install a used unit because the EIS has to be paired / married to the car using Mercedes-Benz Star Diagnostic Software. They key itself may be the reason why the car doesn’t start. The key may open the doors, but it will not start the car.
Is there a way to manually unlock a Mercedes door?
He’s saying that if you have a trailer connector fitted, you could apply 12 V to it in order to unlock your doors without removing the wheel or using the mechanical key. Then you could simply pop the hood and charge it the normal way.
How does the lock work on a Mercedes Benz?
It’s a mechanical action, more of a squeeze than a pull as it has to shift the lock mechanism. Not sure exactly how it works but it’s like the first pull engages the mechanism and the second one lifts the lock. Both done after the key has been turned (i.e. don’t turn the key and pull the handle at the same time, just turn the key and leave it).
Can a Mercedes-Benz FOB unlock a car?
If you don’t feel any resistance on the handle then something is wrong. It’s a two button fox with the unlock the below the lock button when the fob os pointing at the car. with regards to whether the fob can lock the car even if it can’t lock. Well that’s a scenario that’s hard to test as I couldn’t unlock it.
Why is my Emergency Key not working on my Mercedes?
1. Emergency key won’t open the door – tried the lube+vibrating to see of the lock has seized and also just in case there is no fault (but user error!) turn and pull handle quickly twice. Neither seems to work. 2. The remote fob doesn’t unlock the central locking system. Friends of friends of.. etc. suggest that a new fob is the only cure at £220!
He’s saying that if you have a trailer connector fitted, you could apply 12 V to it in order to unlock your doors without removing the wheel or using the mechanical key. Then you could simply pop the hood and charge it the normal way.
If you don’t feel any resistance on the handle then something is wrong. It’s a two button fox with the unlock the below the lock button when the fob os pointing at the car. with regards to whether the fob can lock the car even if it can’t lock. Well that’s a scenario that’s hard to test as I couldn’t unlock it.
To synchronize a Mercedes-Benz key to your car all you need to do is insert the key into the ignition for a few seconds. This works in most cases but every now and then you may need to follow further instructions to synchronize your Mercedes key fob remote with your car.
What happens if a Mercedes-Benz key fails validation?
If the key fails validation, even if it is mechanically able to turn the ignition switch, the ECM will prevent the engine form running. Every Mercedes-Benz vehicle has a record in FDOK. When the record is created for a new vehicle, a set of unique key serial numbers is assigned and stored in FDOK.
Why does my key not turn on my Remote?
If checking between the key & the car is OK, a signal is passed to the Electric Steering Column (ESC) control module which unlocks the steering, and permits the EIS to allow the key to turn. So, if the key will not turn it could be many things. (It is nothing to do with the batteries in the remote – the car can be started without batteries fitted)
Why is my go key not working on my Mercedes?
Many owners with this problem report that the ignition light will illuminate, but the car won’t start. In order for it to fully transmit the signal, the card needs to be in close proximity like in the front pocket of a shirt, and not in a laptop bag. Figure 2. Check the range of the keyless Go keys.
Why is my Mercedes Benz go card not working?
The Mercedes-Benz keyless Go card can cause a no-start situation if the signal is weak or blocked. Many owners with this problem report that the ignition light will illuminate, but the car won’t start. In order for it to fully transmit the signal, the card needs to be in close proximity like in the front pocket of a shirt, and not in a laptop bag.
Why is my Mercedes Benz starter not working?
Often times, when the starter is defective or seizes up it will blow out the fuse that protect the starter circuit. Another thing that you can try is to hit the starter with a rubber hammer a couple of times. Depending what kind of starter problems you have, the starter may work a few more times.
Why is my Mercedes-Benz E320 key not turning?
Why Won’t My Key Turn? What are common reasons my Mercedes-Benz E320 key won’t turn? While there are a variety of reasons your Mercedes-Benz E320 key won’t turn, the most common 3 are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
Often times, when the starter is defective or seizes up it will blow out the fuse that protect the starter circuit. Another thing that you can try is to hit the starter with a rubber hammer a couple of times. Depending what kind of starter problems you have, the starter may work a few more times.
What do I need to start my Mercedes Benz?
In order for your Mercedes-Benz to start there are several conditions that need to be met and also needs: Start enable by Drive Authorization System It requires electrical power to crank the engine. Requires fuel Requires spark
Why does my car not start in the Cold?
Many car owners complain that the car starts fine on a warm or hot day but in cold days the car will not start. This may sound strange, but it is reported frequently. The EIS has processors soldered on the circuit board and in many cases the connections for the processor could be bad or the processor itself is defective.
Is there a metal key to start the car?
The car has a push to start ignition. There is no metal key. There is no keyed ignition cylinder. Now that we have brushed over some of the differences in car keys, let’s dive right into some of the reasons why your car key might not be working.
What to do if your car key won’t start?
However, before you assume that there is a problem with the car’s engine or even the starter, you might consider that the key you use to start your car could be at fault.
Many car owners complain that the car starts fine on a warm or hot day but in cold days the car will not start. This may sound strange, but it is reported frequently. The EIS has processors soldered on the circuit board and in many cases the connections for the processor could be bad or the processor itself is defective.
Why is my key fob on my W204 not working?
Here’s a look at some common reasons why your w204’s key fob isn’t working. Some owners report an error message, such as “key not detected,” or limited range when the key batteries are dead or very low. Fortunately, changing the key battery is simple and can be accomplished by using the valet key that comes included with the fob.
Here’s a look at some common reasons why your w204’s key fob isn’t working. Some owners report an error message, such as “key not detected,” or limited range when the key batteries are dead or very low. Fortunately, changing the key battery is simple and can be accomplished by using the valet key that comes included with the fob.
Why are some of the keys on my keyboard not working?
Some keys aren’t used in certain programs. Some keys, such as the function keys (F1 through F12), do not work with every application. Test the key that isn’t working in more than one program, such as Notepad, a word processor, and your preferred Internet browser.
What is the F Lock key on a keyboard?
The F-Lock key is used to turn on or off the F keys (F1 through F12) or secondary functions of the F keys. Some keyboards may label the F-Lock key as the Fn key. If the keys on the number pad don’t work or are behaving oddly (e.g., moving your cursor), press the Num Lock key.