What is Mercedes emergency call system?
The Mercedes-Benz emergency call function is able to notify the rescue services automatically in the shortest of time after a serious crash, supplying them with the vehicle’s exact GPS position and other important information, such as the identified number of people in the vehicle (by reference to the locked seat belts …
What happens if you press the SOS button in a Mercedes?
The Mercedes-Benz emergency call system significantly cuts the time between an accident and the arrival of the emergency services. The emergency call can be made manually via the SOS button or an address book entry, as well as automatically through the airbag or the belt tensioner.
Do you pay for Mercedes roadside assistance?
Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars. If you break down, we will send a qualified technician to try and fix the problem at the roadside.
How much does Mercedes roadside assistance cost?
Should specialist equipment and/or towing become necessary, services may be provided at our discretion, but all additional costs above a standard call-out rate of $170 (inclusive of GST) will be at your responsibility.
Can you drive a Mercedes with a flat tire?
Your Mercedes-Benz vehicle is either equipped with run flat tires, a tire fit mobility kit, or a spare tire. You can drive on a run flat tire for up to 50 miles after getting an alert, but it’s important that you receive tire service on your Mercedes-Benz vehicle as soon as possible.
How many Mercedes Benz cars have emergency call?
Over 3.5 million Mercedes-Benz vehicles are currently equipped with the system. This figure does not include vehicles sold in the USA, where Mercedes-Benz emergency call has been installed as standard in all passenger cars since 1998. Mercedes-Benz emergency call is currently available in 35 European countries.
When is Mercedes Benz on call for roadside assistance?
Roadside Rescue, On-call 24 / 7 / 365. As a Mercedes-Benz customer, you’ll enjoy the peace of mind that comes from having “on-call” help available 24 hours a day. Dispatching of Mercedes-Benz technicians is a standard that has long set us apart from other luxury car makers.
How to call service24h for Mercedes Benz?
Service24h is the roadside support service from Mercedes-Benz. Our qualified Mercedes-Benz Technicians work to provide you with around-the-clock assistance throughout the UK and Europe. To request Service24h from the UK and abroad please dial: 00800 5777 7777.
Where can I get Mercedes Benz road care?
To find out more about Mercedes-Benz Vans Road Care, and what you need to do if you require roadside assistance, make sure you read the brochure below. For Emergency Roadside Assistance, please call 1300 762 718. Mercedes-Benz Vans Road Care applies to vehicles purchased from an authorised Mercedes-Benz dealer, whilst vehicle is under warranty.
How to contact Mercedes-Benz van customer service?
Or via the following email address: [email protected] Customer Enquiries Customer service To see a comprehensive process of how customer complaints are handled at Mercedes-Benz click here To speak to one of our customer service representatives please call us on: 0370 847 0700 * or +44 (0) 207 660 9993 Monday to Friday, 8.30am – 5.00pm.
Service24h is the roadside support service from Mercedes-Benz. Our qualified Mercedes-Benz Technicians work to provide you with around-the-clock assistance throughout the UK and Europe. To request Service24h from the UK and abroad please dial: 00800 5777 7777.
How to contact Mercedes Benz UK roadside assistance?
MobiloVan – Roadside assistance & breakdown coverage. To request roadside assistance from the UK please call us on: 00800 3777 7777or +44(0) 207 660 9991 Monday – Sunday, 24 hours Breakdown support for customers with hearing impairments is provided via the following email address: [email protected]
What to do if your Mercedes Benz is involved in an accident?
If you’re involved in an accident or have a mechanical issue, Roadside Assistance will arrange for towing to the nearest Mercedes-Benz dealer at no charge, and if your vehicle has sustained damage, a Mercedes-Benz Certified Collision Center can get right to work. [3] Trip Interruption keeps you ready for the unexpected.