Where do I go to return a parcel to the post office?
Follow the instructions given by the vendor on either their website or on the delivery note included with your item. Many offer a free returns service you can use at the Post Office. Or you can pay to return your item at any of our branches.
Why was my parcel returned to the shipper?
If you have never received mail to your address, it is better to check it in your local city hall. The courier driver might have attempted to deliver a package but didn’t do it successfully. This could happen because the receiver was not at home or was unreachable. In such situations, the courier usually leaves a delivery attempt notification.
What to do if your parcel is sent to the wrong destination?
Please check the confirmation SMS when a parcel is dropped off to make sure the correct destination was captured. If a mistake was made, contact the call center either telephonically (086 000 7294) or via WhastApp (+27600702492) to have it corrected. The sooner the correct destination is updated, the less the impact will be.
Can you return a parcel with a QR code?
You can bring a QR code into branch with your correctly packaged items and we’ll print the returns label for you (check with your retailer for availability). Can I return a parcel without paying postage? Lots of items are free to return, but there are some exceptions.
Where do I send a return to Sender parcel?
Return to sender. Your parcel will be kept at the Post Office or depot for the following calendar days: If there is no return address, we will keep globalvalue and HM Forces parcels at our parcel recovery centre for 120 days before disposing of them.
How do you know when a parcel has been returned to a retailer?
When your parcel is on its way back to the retailer you’ll see the message ‘On its way back to the retailer’ as your final tracking point. From this point, you’ll know that we’ve handed your parcel back to your retailer, they’ll notify you either when they receive the parcel, or when the refund is complete.
When to use USPS bulk parcel return service?
Bulk Parcel Return Service is designed for shippers of Parcel Select Lightweight ® or USPS Marketing Mail ® machineable packages as a solution to return unopened packages that are refused or undeliverable-as-addressed, as well as packages that have been opened and relabeled.
Where do I go to return my PrettyLittleThing parcel?
Head to your local Collect+ store with your parcel. You’ll receive proof of postage here – remember to keep this safe in case you need to use it as evidence of your return. You can track your return here using the code you were given. If you have any any other questions about Collect+, please see our Collect+ FAQs here.