What is the DJI care bundle?
DJI Care is a service plan that provides you with peace of mind, covering damage to your DJI aircraft, gimbal or camera sustained during normal use. During DJI Care’s period of validity, if accidental damage occurs during normal use, repair fees and related costs will be covered by DJI.
Do you have to activate DJI care refresh?
You don’t need to bind the service with the product again. If you purchase a DJI Care Refresh activation card, you need to enter your activation code and serial number of your product through DJI Care Activation page to activate your DJI Care Refresh service.
How long does DJI care refresh last for?
12 months
The validity period is 12 months. The validity period of the Rewards for Safe Flight service provided by DJI Care Refresh (2-Year Plan) will be calculated from the expiration of the validity period of replacement service and discounted repair service, and the validity period is 12 months.
What is DJI care refresh Express?
FLY SOONER WITH EXPRESS Express is a new option that allows you to skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your damaged drone. Get back in the air in no time.
Can I buy DJI care after crash?
No, you can’t buy Care Refresh after you’ve crashed. You can only buy it before the aircraft has been activated or within 48 hours after its been activated with proof that it is in good condition still.
Will DJI replace a lost drone?
DJI has initiated a new program under its DJI Care Fresh service that covers drones that inadvertently fly away and become lost. With the service, a drone that’s been lost during flight can be replaced at a lower cost. Under the coverage the cost to replace the Mavic Air 2 is $399 and the Mini 2 is $225.
How many times can you renew DJI care refresh?
Comprehensive Protection for DJI Products. DJI Care Refresh is a comprehensive and reliable protection plan that offers accidental damage coverage for DJI products, allowing you to enjoy your DJI product with greater peace of mind wherever you go. DJI Care Refresh (1-year plan) includes up to 2 replacements in 1 year.
How fast is DJI Express?
The approximate timeframe of DJI Care Refresh Express would be 1-2 business days but excluding shipping and delivery time. If the process is delayed, you can always contact us for further assistance. Thank you for the info.
Will DJI replace my crashed drone?
DJI Care Refresh provides a replacement service if damage occurs to the product during normal use or accidents.
Does DJI care cover stolen drones?
Hi there, we are so sorry for your loss, unfortunately, DJI Care Refresh doesn’t cover the loss or partial loss of the drone according to the policy.
What happens if you lose DJI drone?
How do I Activate my DJI care refresh?
There are three ways to activate DJI Care Refresh and bind it to your aircraft and gimbal: 1. Visit the DJI Care Refresh site directly, then input the activation code and the aircraft’s serial number to bind it to your service plan.
What does the DJI warranty cover?
What does the warranty cover? Under the limited warranty, DJI guarantees that the products you purchased from there are free of defects due to the manufacturing process and the materials that were used. Moreover, DJI guarantees that the drone or the parts will function normally as long as they are utilized within the realm of normal use as defined by the product material and manuals published by DJI.
Is DJI refresh transferable?
Yes, the DJI Care Refresh plan can also be transferred. Since DJI Care Refresh was bound to the serial number of the drone (or gimbal, in the case of the Zenmuse cameras), then it doesn’t matter who owns the drone.