What happens when you call 311?

What happens when you call 311?

What happens when I call 311? When you call 311, a customer service representative will answer your service request. Just like 911, these representatives have been trained to help send your request or complaint through the right non-emergency channels. You can call 311 to notify your city and have it repaired.

Is 311 NYC Anonymous?

Your 311 calls are not as anonymous as they seem. The Department of Information Technology and Telecommunications’ Dean Schloyer says that taking away anonymity might discourage people from calling; he also said that 70% of calls are for “simple information on government services.” Gothamist confesses that we LOVE 311.

What does 311 mean in New York?

The 311 line is a service by the government of New York City to provide its residents with a resource for assistance and general information outside of emergency situations.

Can I text 311 NYC?

People can access 311 over the phone, at nyc.gov/311, using Facebook or Twitter, by sending a text message to 311-NYC or through a 311 smartphone app for iPhone and Android.

How do I deal with noisy neighbors in NYC?

Call 911 to report fighting, screaming, gunshots, explosions, noise from a large party or crowd that is causing danger, or suspicious breaking of glass or wood. You can make a complaint about noise from your neighbor including loud music or television, talking, and moving or dragging of furniture.

How do you call 311 outside NYC?

Call us at 311 or 212-NEW-YORK (212-639-9675) from outside New York City.

How do I call 311 from out of state in New York?

Call us at 311 or 212-NEW-YORK (212-639-9675) from outside New York City. Text us at 311-692.

What is New York Telephone code?

Area code 718
Area code 212
New York/Area codes
New York (NY) Phone Numbers – Local Area Codes 212, 315, 347, 516, 518, 585, 607, 631, 646, 716, 718, 845, 914, 917 and 929.