How do I fix the fingerprint sensor on my HP laptop?
HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)
- Update the BIOS.
- Enable biometric support.
- Check for Windows support.
- Clean the fingerprint reader.
- Update the device driver.
- Update the fingerprint reader software.
- Find new device drivers if you changed operating systems.
Why is my fingerprint not recognized?
Check if your finger has any liquid or dirt. The fingerprint sensor may be not working if your hand is wet, moisty, oily, or dirty. So, if your finger has any of these, you might not be able to unlock your phone using the fingerprint. The way out is to wash your hands, clean it, and wait for it to dry out.
Why can’t Windows find my fingerprint scanner?
With the Windows Hello fingerprint sign-in not working, you’ll need to revert to using your password or PIN to login and check for Windows Updates manually. Install all pending and detected updates, and restart your computer. Try signing in with fingerprint authentication again.
How do I fix my fingerprint on my HP laptop Windows 10?
What can I do if fingerprint doesn’t work in Windows 10?
- Update your drivers.
- Roll back drivers/use default drivers.
- Use a different fingerprint reader.
- Switch to local account / create a new account.
- Prevent your PC from turning off USB devices.
- Update HP Support Assistant.
- Uninstall the fingerprint software.
How do I enable fingerprint?
Setting up your fingerprint
- Tap the Settings icon on your Android device and tap Lock screen and security.
- Scroll down and tap Screen lock type.
- Add your fingerprint — follow the instructions on your screen and go through the wizard. You’ll be prompted to lift and rest your finger on the home button several times.
Why is my Microsoft fingerprint not working?
Reboot your PC. If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the version upgrade process, Windows Hello may fail to perform. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager.
Why can’t I use my fingerprint to unlock my laptop?
Press Windows key + I to open Settings. Click Accounts and select Sign-In options. Locate Fingerprint or Facial Recognition options and click Remove under them. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition.