How do I cancel a preorder on EB Games?
But anyone stuck in this situation can have their preorder cancelled by calling the EB Games support line on 13 39 30 and talking it out.
Does EB Games give refunds?
If you have simply changed your mind and you are able to provide a valid receipt, or you are a member of our loyalty program EB World, EB Games may offer you an exchange or refund provided that the merchandise: is in brand-new, resalable condition. is unworn or unused with all original packaging and content included.
Can we cancel pre order?
Go to your Order history and find the order or pre-order. Select Cancel item next to the item you want to cancel. If you don’t see this option, you’ve already been charged for the item, but you can request an exchange or refund.
How long will EB Games hold my pre order?
For preorder products, we will hold them for between 1 to 7 days after release, depending on your EB World membership.
Can I get my money back from a preorder?
You may refund your pre-order any time prior to the release of the game. If the pre-order title was purchased more than 3 months ago, you may not be able to refund back to your original payment method. However, you may still request a credit to your Steam Wallet.
Do pre orders arrive on release day?
Usually, all new releases whether or not preordered arrive in store from one to seven days before release day so that they are available for sale/pick up on that day.
How do I get a refund from EB Games?
Consumers who are eligible for a refund from EB Games because they were denied a refund should contact EB Games before 1 August 2020 by emailing the EB Games Customer Service Centre at [email protected] to request a refund.
Can you return a preowned game?
High Quality Standards: All pre-owned products are carefully tested to guarantee they’ll work like new. After all, cheap prices shouldn’t mean cheap quality! If you run into any issues or are not totally satisfied, simply return the product within 7 days for your money back or within 30 days for an identical exchange.
Can you get a refund for a pre-order?
If you have paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase — you can request a refund.
Can I cancel my pre-order in PlayStation?
You can cancel up to 14 days after placing the pre-order if you have not started to download the main part of the pre-order content (including pre-loading before release).
Does pre ordering guarantee a copy?
Locking in a pre-order not only guarantees you your copy, it ensures you will receive it for the lowest price available and, in many cases, on the same day the item becomes available in stores.