How can I contact Severn Trent?
For any questions about your water supply or sewerage service, our team is here to help 24 hours a day, 7 days a week on 0800 783 4444 (free from most landlines and some mobiles).
Who do I complain to about Severn Trent Water?
For issues and complaints concerning our water and sewerage services, please call our Customer Operations Service Centre on 0800 783 4444. We’re available 24 hours a day, seven days a week and can also be used to report emergencies such as leaks and floods.
What does Severn Trent Plc do?
Severn Trent plc is a water company based in Coventry, England….Severn Trent.
| Type | Public limited company (plc) |
|---|---|
| Products | Drinking water Recycled wastewater |
| Production output | 1.8 Gl/day (drinking) 1.4 Gl/day (recycled) |
| Revenue | £1,843.5 million (2020) |
| Operating income | £568.2 million (2020) |
Who owns Severn Trent Water?
Severn Trent Plc
Where your water company is based
| Water company | British or overseas ownership | Who owns it? |
|---|---|---|
| Severn Trent Water | British | Severn Trent Plc |
| South East Water | Overseas | Canada-based CDPQ and Australia-based Utilities Trust of Australia |
| South Staffs Water | Overseas | US-based KKR |
| South West Water | British | UK-based Pennon Group |
How do I make a complaint to Severn Trent?
Severn Trent Water complaints contacts
- Email Customer Services on [email protected].
- Call Billing complaints on 08457 500 500.
- Call Water and sewerage complaints on 0800 783 4444.
- Tweet Severn Trent Water.
- Follow Severn Trent Water.
- Follow Severn Trent Water.
- Watch Severn Trent Water.
Can I have my water meter removed?
When you move into a home which already has a water meter fitted, you cannot make a request for it to be removed. In short, the law (The Water Industry Act) does not permit the removal of a meter in these circumstances.
Who governs Severn Trent?
All water companies in England and Wales operate under a licence granted by the Secretary of State for the Environment, Food and Rural Affairs, and are regulated by the independent regulator, Ofwat. Ofwat was created to protect the interests of customers of the water industry.
Who is the CEO of Severn Trent water?
Liv Garfield (Apr 11, 2014–)
Severn Trent/CEO
Where do Severn Trent get their water from?
To access this natural source we have a host of sandstone aquifers across the Midlands. Put simply, an aquifer is underground layer of rock, gravel or sand, that water filters through. These large aquifers are boosted by smaller ones in the Cotswolds and Derbyshire area.
Where does Severn Trent water come from?
The water supplied by Severn Trent Water comes from a variety of sources: boreholes (from aquifers), rivers and reservoirs. A third of drinking water supplies come from groundwater – which is the same as most bottled water.
Who is the water ombudsman?
Complaining to the Consumer Council for Water (CCWater) CCWater is an independent consumer organisation which deals with complaints about water companies.