Does Bell Canada have an ombudsman?

Does Bell Canada have an ombudsman?

Bell has no ombudsman, so you’re stuck with the executive office. But Rogers has an ombudsman, Donald Moffatt, who responds to complaints at the last step of a four-step process. You have to submit your dispute in writing by fax: 416-935-3604 or email: [email protected]. 4) You want to go to an outside agency.

How do I complain to Bell?

Contact the CCTS

  1. email: [email protected].
  2. mail: P.O. Box 56067 – Minto Place RO, Ottawa, Ontario K1R 7Z1.
  3. fax: 1-877-782-2924.
  4. toll-free telephone: 1-888-221-1687.
  5. toll free TTY: Contact us and Support Centre.

How do I cancel my bell service online?

To cancel your Bell Mobility service after it’s been activated, call 1-800-667-0123. To cancel your Bell Home phone service after it’s been activated, call 1 866 310-BELL (310-2355). To cancel your Bell Internet service after it’s been activated, call 310-SURF (7873).

What lights should be on my Bell modem?

Function Colour and description
Power Flashing green: modem is starting up Solid green: modem is ready for use Flashing red: a modem update is in progress – do not turn off the modem
HPNA Indicates the Bell Fibe™ TV connection Solid blue: Fibe TV cable is properly connected Flashing blue: Fibe TV service is in use

What happens if I reset my Bell modem?

Resetting the modem will erase all personalized settings.

How do I report a problem with Bell Canada?

To report a service issue, call 6-1-1 from any Bell landline phone or #6-1-1 from any Bell mobile phone. You can also call 1 866 310-BELL from any phone.

How do I contact Mirko Bibic?

Bell Canada CEO Email Address Mirko Bibic who is currently handling the position of CEO of Bell Canada. Please take a note of CEO Mirko Bibic Email Address: [email protected].

How do I contact Bell Canada customer service?

See the complete list. If you don’t see the subject that you need help with, please chat or call us at 1 866 302-5922.

How do I disconnect my Bell Fibe modem?

How to disconnect your Bell Hub 2000 modem

  1. Unplug your modem from the electrical outlet. This will prevent damage to your modem and other connected equipment.
  2. Disconnect any equipment that is plugged into the modem.
  3. Use wire clippers to cut the Ethernet cable next to its port.

How can I get out of my bell contract without paying?

7 Ways to Cancel Your Cell Phone Contract Without Paying Fees

  1. Use the Grace Period Loophole.
  2. Transfer or Trade Your Contract.
  3. Switch to another Cell Provider.
  4. Take Advantage of a Change in Contract Terms.
  5. Negotiate with Customer Service.
  6. Report All Issues with Your Service.
  7. Move Out of the Service Area.

Why is my internet not working bell?

If your device can’t see your Wi-Fi, try the following: Access your modem’s settings and make sure your Wi-Fi network is turned on and properly configured (only accessible at your business). If you’re unable to access the Internet on any device, restart your modem and wait for the modem lights to come on.

What does fibre equipment mean on a bell phone?

“Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery ( “Replacement Battery” ).

What’s the download speed of Fibe 50 modem?

Fibe Internet: Fibe 50 Internet package: Modem rental included. Download speed up to 50 Mbps. Upload access speed varies depending on the distance between the customer’s modem and switching equipment from Bell : min. 2 Mbps and max. 10 Mbps.

Where do I find the error code on my Bell modem?

The error message appears in the modem settings. Follow these steps to find the error code: Open a web browser. Type “bell.ca/homehub” (or “192.168.2.1”) in the address bar and then press Enter on your keyboard to access your modem’s settings.

Do you need a GBIC converter for a Fibe router?

If you have a Router or a switch that accepts GBIC or Fibe connection (see below), you won’t need this converter. If you vote to completely remove you Home Hub Router, you have many options i.e.: using the TP-Link type converter from Fiber to UTP, using the Fibe connected to your Router, using the Fibe connected to your Switch etc.