Why is my CAC reader not reading my CAC?

Why is my CAC reader not reading my CAC?

CAC is not recognized. Make sure the card reader is properly connected to the USB port. Try removing and re-inserting the card. Upgrade the card reader’s firmware (you will need to update the firmware from a Windows computer). Verify that the CAC shows up in Keychain Access (located in /Applications/Utilities).

How do I enable my CAC reader in Chrome?

Is your card reader supported?

1. Sign in to a Chrome OS device.
2. Install a Smart Card Connector app.
3. Install a CSSI Smart Card Middleware app.
4. Plug in the smart card reader.
5. The CSSI app should show the following status:
6. If your reader is not supported, consider using a compatible reader, such as a Yubikey instead.

How do I get my laptop to read my CAC card?

For Windows 10 Users:

1. Right Click the Windows Logo found in the lower left-hand corner of your screen.
2. Click System, then Device Manager.
3. Scroll down to where it says Smart Card Readers and click on the little triangle next to it to get started.

How do I reset my CAC certificate?

Clearing the Windows CAC Certificate Cache

1. Open the “Start Menu”
2. Open the “Control Panel”
3. If your Control Panel is in Classic View.
4. If your Control Panel is in Category View.
5. Open the “Content” Tab.
6. Click the “Certificates” button.
7. Ensure te “Personal” tab is selected and highlight the certificates you want to remove.

How do I get my CAC card reader to work?

CAC (see note below) Card reader….You can get started using your CAC by following these basic steps:

1. Get a card reader.
2. Install middleware, if necessary.
3. Install DoD root certificates with InstallRoot (32-bit, 64-bit or Non Administrator).
4. Make certificates available to your operating system and/or browser, if necessary.

How do I fix my CAC card?

Call the DMDC Support Center (DSC): (800) 477-8227 – available 24/7 After you dial, follow the voice prompts to select technical support. You can also report problems with CAC Smart Card functions, applets, or middleware, by emailing [email protected].

How do I get my CAC card reader to work on my personal computer?

How do you reset a CAC reader on a Mac?

Here is how to clear them:

1. Select the 3 equal lines (upper right corner of your Firefox web browser).
2. Select: Preferences.
3. Select: Advanced.
4. Select: Certificates.
5. Select: View Certificates.
6. Select: Servers.
7. Scroll down to: U.S. Government.
8. Select the certificates you want removed, then click Delete…

Do CAC readers work on Mac?

CAC Reader, CAC Card Reader Military, DOD Military USB Common Access Smart Card Reader, Suitable for Chip Card Reader, Compatible with Mac OS, Windows and Linux.

How do I use the smart card reader on my laptop?

Plug the smart card reader into a nearby power outlet and turn it on. Insert a USB data cable into the USB port on the smart card reader, then insert the opposite end of the cable into one of the USB ports on your computer. The computer will state it has detected a new, removable device.