What is desk control in housekeeping?
operational activities of Housekeeping department are performed by the Housekeeping control. Desk. The main Functions of the control desk is ensuring Coordination between Housekeeping. and Other departments such as Front office, maintenance, Room Service, Security, sales and. marketing and so on.
What are the functions of control desk in housekeeping department?
Housekeeping Control Desk is responsible for ensuring the smooth functioning or coordination between the housekeeping department and other departments of the hotel. Housekeeping Control desk updates the cleaning status on the computer received from floor supervisors. Collecting all requests made by the guests.
What is the role of control desk attendant?
The Control Desk Staff is responsible for monitoring the desk area and serving as an area supervisor for the main entrance.
How do you calculate labor cost per room?
To most accurately calculate average labor expense per occupied guestroom, take the total labor plus benefits expense for a time period and divide it by the number of guestrooms serviced.
What is the meaning of control desk?
A position in a library, public lobby, hospital, etc., where activities may be overseen or supervised.
What is control desk supervisor?
Responsible for all calls coming to the Desk and to convey the right message to the right person. Maintaining records related to day to day operations of Housekeeping. Follow up with concerned departments in case of guest requests/ complaints.
What is a control desk?
A control desk is a generic SunSystems facility that allows you to extract selected data from the system. For example, control desks are used to: extract and display selected transactions to provide inquiries, for example Account Inquiry.
What are the duties of a guest room attendant?
A room attendant works as part of the housekeeping service team at a hotel. Their job duties involve cleaning and sanitizing rooms, hallways, stairways, and guest areas. They clean furniture, wash windows, vacuum carpet, sanitize bathrooms, change bed linens, and replace towels.
What is the cost per occupied room?
What is the meaning / definition of CPOR in the hospitality industry? The CPOR formula helps calculate the average Cost Per Occupied Room. This is another KPI to measure and analyse if the operating cost for each room is reasonable.
What is included in cost per occupied room?
How is CPOR Calculated. CPOR is calculated by dividing the total costs of room operations by the number of rooms sold. This can be calculated for different periods, including daily, monthly, and annually.
What is linen room in housekeeping?
The linen room is the centrestage for the supporting role that the Housekeeping Department plays in the hotel. Most linen rooms are centralized and act as a storage point and distribution centre for clean linen. Usually, a par stock is maintained on each floor or at each unit to suffice immediate requirements.
What is guest room in housekeeping department?
Terms Used in Hotel Housekeeping
| Term | Meaning |
|---|---|
| Guest Room | Bedroom for a visitor. |
| Head Board | Upright panel designed or placed behind the head of a bed. |
| Lobby | A hall, foyer, or waiting room at or near the hotel entrance. |
| Lounge | Public area of hotel where people can just sit and relax. |