What are the steps you take while calling 911?
When you call 9-1-1:
- Stay calm.
- Give your location, or an address if possible.
- Give clear answers.
- Follow directions.
- Remain on the phone with the 911 dispatcher until they’ve told you it’s safe to hang up.
What is the first thing 911 operators say?
When you call 911, a call-taker will answer the phone and say “911” or “911, what’s your emergency?”. Ideally, you should tell the call-taker what the emergency is, for example: “My house is on fire!”
What are 3 things to do when calling 911?
5 Things You Should Do When You Call 911
- Check the scene. Your own safety is the first thing to consider.
- Don’t panic. Trite but true.
- Give your location.
- Give as much medical information as you can.
- Listen to the dispatcher.
- RELATED: 11 Life-Saving Emergency Apps to Download RN.
How do you answer emergency calls?
Here are a few tips to handle emergency calls with grace:
- Listen. First and foremost, truly listen to the person on the other end of the receiver.
- Communicate. After callers vent or voice their concerns, they will be more willing to listen to what you have to say.
- Resolve.
Is it OK to call 911 and ask questions?
The questions that are being asked do not delay the dispatch of the police or fire/EMS units. Let the call-taker ask you questions — they have been trained to ask questions that will help prioritize the incident, locate it and speed an appropriate response. Your answers should be brief and responsive.
What should you not do when you call 911?
Warning: 5 Things You Should Not Do During 911 Calls
- #1: Don’t Call the Wrong Number. Pay attention to emergency numbers.
- #2: Don’t Call if it isn’t an Emergency. If the situation isn’t life-threatening, do not calling 911.
- #3: Do Not Panic.
- #4: Do Not Use a Cellular Phone, if Possible.
- #5: Do Not Hang Up.