Does SmarTrip balance expire?
Re: Do SmarTrip Card Balances Expire? It will show up when you use it the first time.
How do I contact Wmata?
Call Customer Relations at 202-637-1328.
How do I transfer my SmarTrip card from one phone to another?
Select the SmarTrip card. Tap on three dots in the upper right corner. Select “Move To Another Phone” (Park). Select “Remove” on the dialog box that opens.
Can I check my SmarTrip balance online?
How much money is on my SmarTrip? To check your card balance, you can: Login to your account.
Are SmarTrip cards being phased out?
The cards are being phased out due to the installation of new fare gates in Metro stations, which will begin in June 2021. All agencies that use the SmartBenefits program are encouraged to let their participating employees use Metro’s online, self-service card replacement process.
How do I get money back from my SmarTrip card?
If you lose your SmarTrip card, call 1-888-SMARTRIP (1-888-762-7874). A pro-rated refund will be applied to your card.
How do I register my SmarTrip card online?
You can register your card at https://smartrip.wmata.com/Registration/Register.aspx or by calling the SmarTrip Customer Service Center at 1-888-SMARTRIP (762-7874).
How do I transfer my SmarTrip card balance?
Quick Question: Combine SmarTrip Cards
- Add all the cards to your account.
- For the cards you want to transfer the remaining balance to your “Main” card.
- You’ll have an option for transferring the balance to another card.
- Repeat this step for all the cards you wish to transfer the balance to.
How do I check my balance on my SmarTrip card?
To check the available balance on your SmarTrip card, push the CHECK VALUE button before you tap the card to the target. Your card balance will appear on the display screen.
Can I still use my SmarTrip card?
The first-generation SmarTrip cards will be phased out by station, as new faregates are installed. The first stations are scheduled to begin installation no earlier than June with all stations completed over the following year.