What address do I use for Medi-Cal?
Medi-Cal Contacts
| GENERAL PUBLIC | PHONE / EMAIL |
|---|---|
| Pharmacy Benefits and Vision Benefits P.O. Box 997413, MS 4604 Sacramento, CA 95899-7413 Physical Address: 1501 Capitol Avenue, MS 4604 Sacramento, CA 95814 | |
| Medi-Cal Procurement PO Box 997413, MS 4200 Sacramento, CA 95899-7413 | (916) 552-8006 |
How do I get in touch with Medi-Cal?
(800) 541-5555 Medi-Cal Members and Providers: If you have a question, need help, or need to report a problem, please call (800) 541-5555 (outside of California, please call (916) 636-1980) for our Telephone Service Center. As a participant in the Medi-Cal program your feedback is important to us.
How do I update my address with Medi-Cal?
To report changes, call Covered California at (800) 300-1506 or log in to your online account. You can also find a Licensed Insurance Agent, Certified Enrollment Counselor or county eligibility worker who can provide free assistance in your area.
How do I find my Bic number for Medi-Cal?
Helpful Hints
- Lost or stolen Medi-Cal Beneficiary Identification Cards (BIC): If you have just lost your BIC card, contact your local county worker for a replacement.
- The California Medical Board: (800) 430-4263.
- Medi-Cal Managed Care Ombudsman: (888) 452-8609.
- Medi-Cal Billing: (800) 541-5555.
How do I switch to straight Medi-Cal?
To change your medical plan, call Health Care Options at 1-800-430-4263 (TTY 1-800-430-7077). Or you can complete a Medi-Cal Choice Form. You can find the form on the Download forms page.
What if I lost my Medi-Cal card California?
Lost or stolen Medi-Cal Beneficiary Identification Cards (BIC): If you have just lost your BIC card, contact your local county worker for a replacement. Fraud occurs if there is knowledge that a stolen or lost card has been or is currently being used by someone other than whom it was issued.
How do you check if my Medi-Cal is active online?
Verify your enrollment online
- Log in to your HealthCare.gov account.
- Click on your name in the top right and select “My applications & coverage” from the dropdown.
- Select your completed application under “Your existing applications.”
- Here you’ll see a summary of your coverage.