Are Centrelink offices open?
COVID-19 restrictions Our service centres remain open. In line with health advice we limit the number of staff and customers inside our service centres. If you can do your business using our self service options, we may ask you to do this from somewhere else. This will let us help customers with more complex enquiries.
Is Centrelink open in lockdown?
In a lockdown area only visit us if it’s essential. You can do most of your Centrelink, Medicare or Child Support business with us online through myGov. If you can’t do your business online, you can call us.
Does Centrelink do Medicare?
If you’re affected by restrictions or in self isolation, you can do most of your Centrelink, Medicare and Child Support business with us online or by phone self service. We’re experiencing a high demand for our services due to Coronavirus (COVID-19).
Is Services Australia same as Centrelink?
Services Australia delivers social services through the government programs Centrelink, Medicare, the PBS and the Child Support Agency. Eligible Australian citizens and permanent residents can access many of these services through a myGov account.
How do I speak to someone at Centrelink?
Call the myGov helpdesk on 13 23 07, select Option 1. From outside Australia, call the helpdesk on +61 1300 1MYGOV (1300 169 468), select Option 1.
How do I make an appointment with Centrelink online?
Sign in to myGov and select Centrelink. Select MENU from your homepage. Then select Documents and Appointments followed by Appointments, then Manage appointments.
Why can’t I link my Centrelink account to myGov?
If your myGov details are incorrect and don’t match your Medicare details. You’ll need to call either Online Services Support Hotline for help with your Centrelink online account or the ATO, if you have them linked. You’ll need to ask them to update your details before you can link other services to myGov.
Can I call Centrelink on Saturday?
Saturday – Sunday 10:00am – 5:00pm.
What time does Centrelink close?
8.30 am to 4.30pm
Centrelink opening hours are 8.30 am to 4.30pm Monday to Friday. The centrelink reporting line is is open Monday to Friday 9am to 5pm – on 1800 132 317.
What did Centrelink used to be called?
Centrelink commenced initially as a government agency of the Department of Social Security under the trading name of the Commonwealth Services Delivery Agency in early 1997. Following the re-election of the Morrison Federal Government in May 2019, the Department of Human Services was renamed Services Australia.
What is the best time to ring Centrelink?
And if you do persist with trying to phone Centrelink – an insider tells us that the best times to call are either:
- at 8am – the moment their lines open!
- or around 3pm, as this is when loads of parents are out on the school run.
How long does it take to get through to Centrelink?
The time it takes us to assess your claim doesn’t affect your waiting period. You can expect to hear from us within 21 days of submitting your claim. It’s best to submit your claim as soon as possible after your circumstances change or you stop getting another payment from us.