What questions should I ask my customers?
Here are the top 5 questions you’d ask your customers
- What can my company do to better serve your needs?
- How satisfied are you with our products/services?
- What value do we provide?
- What are your biggest challenges?
- Why did you choose us over the competition?
What are 3 examples of open-ended questions?
General Questions to Ask: Closed-Ended vs. Open
| Closed-Ended Question | Open-Ended Alternative |
|---|---|
| Are you going to get a job as soon as you finish college? | What do you plan to do immediately after you graduate from college? |
| Are you going sightseeing on your vacation? | What sights do you expect to see on your vacation? |
How do you ask an open question example?
Generally, questions that start with ‘what’ are good, non-biased open-ended questions. For example “What did you think of today’s workshop?” or “What would you like to learn more about?” give the respondent the opportunity to answer without being influenced by the person asking the question.
What are 3 open-ended questions to ask customers?
30 examples of open-ended questions
- What are the main reasons you chose to shop today?
- How did you feel about our customer service?
- Where did you look before coming to our store?
- Would you use our [product/service] again?
- What did you like best about your experience?
What is an open question example?
Open-ended questions are broad and can be answered in detail (e.g. “What do you think about this product?”), while closed-ended questions are narrow in focus and usually answered with a single word or a pick from limited multiple-choice options (e.g. “Are you satisfied with this product?” → Yes/No/Mostly/Not quite).
What words start open-ended questions?
Open-ended questions begin in very specific ways. Open-ended questions begin with the following words: why, how, what, describe, tell me about…, or what do you think about… 3. Use open-ended questions as follow ups for other questions.