What is the checklist in hotel?
A hotel checklist is a tool used by the hospitality industry to inspect and improve the quality of hotel amenities and services. Perform daily inspections and keep hotel staff on track with the list of duties for each room and area of the establishment.
What is a room inspection checklist?
The Guest Room Inspection Checklist may be used by housekeepers or inspectors in the hospitality and hotel industry who wish to evaluate the quality of their guest room. The checklist assesses different aspects of a guest room, including: the entrance door, lighting bathroom and heating and air condition units.
What is housekeeping checklist?
What is a Workplace Housekeeping Checklist? A workplace housekeeping checklist is a tool used to ensure that the workplace is well organized, hygienic, and safe for all employees. Good housekeeping prevents workplace hazards such as slips, trips, falls, and more.
What is DND procedure in hotel?
SOPs for Do-Not-Disturb (DND) Rooms Do not disturb by placing a call until 2:00 o’clock in the noon. After 2:00 p.m., the Supervisor calls the room to know the guest’s needs. The housekeeping staff contacts the supervisor to make sure whether to service the room.
What is room attendant?
Room attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.
How do you inspect a hotel room?
Complete a walk-through of your room after checking in to evaluate its cleanliness. Pull back the bedspread, sheets and pillows, and look between mattresses to check for bedbugs and lice. Examine the bathroom for mold, hair, rust stains and grime. Inspect glassware for fingerprints, lipstick remnants and soap residue.
What is hospitality room inspection?
The main Purpose of a room inspection is to catch any problems that may have been overlooked during the cleaning before it is found by the guest and becomes a dissatisfaction and complaints. The following attachments will offer a sample and guide to check each aspect of getting a room ready for guest.
What is OCC in housekeeping?
OCC – Occupied. VC – Vacant & Clean. VD – Vacant & Dirty. OR – Occupied & Ready. OC – Occupied & Clean.