How do you shadow in Citrix?
Activate shadowing for the selected user session:
- For machine monitoring, in the Activity Manager view, click Shadow.
- For session monitoring, in the User Details view, locate the Session Details panel and click Shadow.
How do I remote into a Citrix session?
If a new Citrix Virtual Apps and Desktops site was created for Remote PC Access:
- Select the Remote PC Access Site type.
- On the Power Management page, choose to enable or disable power management for the default Remote PC Access machine catalog.
- Complete the information on the Users and Machine Accounts pages.
How do I enable Remote Assistance for Citrix director?
Enable Computer Configuration > Administrative Templates > System > Remote Assistance > Offer Remote Assistance and add Director users to the list of Helpers. Note: Remote Assistance uses dynamic ports TCP/UDP 49152 – 65535. Ensure these ports are not blocked by any firewall.
How do you stop a Citrix session on a server?
Right click on the Citrix Receiver icon that appears in the popup window. Select the session you want to close, then click on Disconnect. The session should disappear from the list. Wait 5 minutes for the server to forget about the connection.
Does Citrix Receiver use RDP?
A: RDP connections to a Presentation Server 4.5 or later server consume Citrix connection licenses. The number of RDP connections allowed to a computer running Presentation Server depends on the number of Terminal Server CALS and the number of Citrix connection licenses.
How do I shadow a director in Citrix?
Director launches shadowing in a new tab, update your browser settings to allow pop-ups from the Director URL. Access the shadowing feature from the User Details view. Select the user session, and click Shadow in the Activity Manager view or the Session Details panel.
What port is remote assistance?
TCP port 3389
Remote Assistance uses the Remote Desktop Protocol (RDP) to establish a connection between a user requesting help and a helper providing it. The RDP uses TCP port 3389 for this connection.
How do I turn off Citrix Gateway?
1. Locate the program name Citrix Access Gateway Plugin. 2. Select Citrix Access Gateway Plugin and click Remove.