Does VW give courtesy car?
To keep you mobile within the geographical limits, we will offer you a minimum of a small courtesy car while the vehicle is being repaired by a Volkswagen approved repairer. A courtesy car will not be provided where you choose not to use a Volkswagen approved repairer.
How do I file a claim with VW?
Call 1-800-544-8021 Inform the customer service rep that you’d like to claim a warranty.
How do I activate VW Carnet?
Verify Ownership Prompt Instructions
- On your Volkswagen vehicle’s infotainment screen, select Menu.
- Select Settings.
- Select VW Car-Net (online services)
- Select Registration.
- Enter the registration code shown on the Car-Net® app Verify Ownership prompt.
- Select OK.
Can you clean VW car after service?
We promise that every time you come to us for any job that takes over an hour in our workshop, we’ll wash and vacuum your car at no extra cost; if the job takes less than an hour but you’d still like it cleaned, just let us know and we’ll do that at no extra charge, too.
How can I ask a VW mechanic a question?
VW Mechanics are ready to answer your VW questions on JustAnswer. Each VW Mechanic on JustAnswer has passed a rigorous application and credential-verification process. Check out their profiles to view the VW Mechanic’s profile, track record, recent VW answers, feedback received, and more.
When do I need to contact Volkswagen customer care?
If you are having difficulty getting to your nearest dealership, please contact Volkswagen Customer CARE between 8:00 a.m. to 9:00 p.m. EST Monday-Friday by clicking here. What vehicles are included in Compliance Recall 37L5? Certain 2015-2018 model year Volkswagen Golf and Golf SportWagen vehicles.
When to go to a VW repair shop?
Despite these kinds of issues, it isn’t uncommon to see Volkswagens still running after 30 or more years, which speaks to their reliability. When something is wrong with your car, you can get qualified assistance from a Volkswagen specialist on justanswer.com that may save you a trip to a VW repair shop.
Can you get roadside assistance from a VW?
And for issues on the road, Volkswagen Roadside Assistance is just a phone call away. We use only Genuine VW Parts. There’s just no substitute for Volkswagen quality, safety, and performance. Your Volkswagen Service Center will make sure anything that goes in or on your car was designed specifically for your Volkswagen model with Genuine VW Parts.