Can Uber driver choose customer?
The Uber app cannot match you a customer with a specific driver. When a customer puts a request for a ride, the app sends the request to nearby drivers to pick the customer up at his/her pickup location.
How do you contact Uber If you are a driver?
Contact our team 24/7 via the Help section of the Driver app, or submit a question at help.uber.com. If you contact Uber through help.uber.com, you’ll receive a notification on your phone (if you have notifications enabled) letting you know that you’ve received a response. We’ll also send you an email.
Can Uber drivers accept cash tips?
The Uber app does not include a tip when billing you for a trip fare. Tips are not included in the fare, nor are they expected or required. As a rider, you are not obligated to offer your driver a gratuity in cash. If you decide you would like to tip, your driver is welcome to accept.
Can Uber drivers reject rides?
Uber/Lyft/TNC drivers are contractors. We are all free to refuse any trip we want. The only reason we can’t refuse is discrimination.
Can you still call Uber?
Smartphones are typically used to request rides – that was the initial idea behind Uber’s creation – but it’s also possible to request an Uber ride online from almost any device. You can request an Uber ride online via m.uber.com, whether that’s on: An older phone with internet browsing capabilities. A tablet or laptop.
Is it OK not to tip Uber driver?
Tipping is optional. You are free to add a tip, and drivers are free to accept tips.
How far will an Uber driver take you?
There isn’t a limit for how far an Uber can take you, but there is a time limit. Uber now limits the duration of any single trip to eight hours. Assuming you’re taking a highway trip with no traffic, that means your Uber could easily take you 400 miles before the time limit kicked in.
What’s the phone number for Uber driver support?
This driver support number is (800) 593-7069. However, drivers can more easily make a phone call by tapping “Account” from their Uber Driver app menu and selecting “Help”: Then, tap the phone icon on the upper right corner and select “Call Support” in the pop-up that appears.
What to do if you have a problem with Uber?
Thanks to their feedback, Uber offers in-app and phone support for drivers on the road or off. Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in your Driver app and tap Call Support.
What’s the phone number to call to complain about Uber?
Uber Critical Safety Response Line. It’s worth noting that you should not call in just to complain about your ride or report a list item. Please don’t abuse this number. It’s there for urgent matters, so please take that into account before making a call. The number is (800) 353-8237 or (800) 353-UBER.
How to contact Uber support in the Bay Area?
Back in 2016, the company introduced a pilot support program for drivers in the Bay area. Drivers that found themselves in need of assistance could navigate to “Help” within the Partner App, and then select “Speak to an Agent”, which would then connect them directly to Uber phone support.
This driver support number is (800) 593-7069. However, drivers can more easily make a phone call by tapping “Account” from their Uber Driver app menu and selecting “Help”: Then, tap the phone icon on the upper right corner and select “Call Support” in the pop-up that appears.
Thanks to their feedback, Uber offers in-app and phone support for drivers on the road or off. Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in your Driver app and tap Call Support.
What happens when I text or call an Uber driver?
When you call or text, drivers will not see your personal phone number. Instead, they’ll receive a call or text message from a unique, anonymous local number. This anonymized number may change. If a driver saves this number and tries to use it later to contact you, the call won’t connect.
Uber Critical Safety Response Line. It’s worth noting that you should not call in just to complain about your ride or report a list item. Please don’t abuse this number. It’s there for urgent matters, so please take that into account before making a call. The number is (800) 353-8237 or (800) 353-UBER.