How do I see negative feedback on eBay?

How do I see negative feedback on eBay?

You can view all the feedback you’ve left or received in your feedback profile – opens in new window or tab. From there you can also respond to feedback. When you respond to feedback, your reply appears directly below the initial feedback comment.

Can a negative review on eBay be removed?

Once you’ve left feedback, you won’t be able to edit or delete it. If you’d like to add extra information to your original feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral feedback you’ve left, you can ask the seller for a feedback revision.

What happens if you get negative feedback on eBay?

What happens if I leave negative feedback? Negative feedback becomes a permanent part of a seller’s record, and can harm their reputation and their business. If possible, you should try to resolve any issues you have with a seller before you leave negative feedback.

How long does negative feedback stay on eBay?

Ebay erases feedback every 12 months.

Can a seller leave a buyer negative feedback?

Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention.

Can you reply to neutral feedback on eBay?

If the feedback is neutral or negative, you can cover yourself by explaining the situation for future bidders to see. On the feedback page, click the Go to Feedback Forum link at the top of the page. On the resulting page, click the Reply to Feedback Received link. The Reply to Feedback Received page appears.

Why can’t eBay sellers leave negative feedback?

Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention. You can block buyers with too many policy violations, unpaid items, or who aren’t registered with PayPal.

How long does a negative feedback stay on eBay?

How do you respond to negative feedback?

The Right Way to Respond to Negative Employee Feedback

  1. Don’t take it personally. This should be the first commandment when you receive negative feedback.
  2. Don’t let it spoil your day.
  3. Let the comments sink in before responding.
  4. Ask the right questions.
  5. Take action.
  6. Don’t wait for feedback, ask for it.
  7. Conclusion.

Should I reply to neutral feedback?

Replying to positive reviews shows the customer that you care about their experiences with your business and that you appreciate them. Replying to neutral reviews is a great idea because it could be the little push the customer needed to give your business a second chance.

Can I leave feedback after 60 days?

Your feedback comment can be left as long as the transaction remains on the eBay server. This is usually within 60 days of the end of the auction. After 60 days have passed, you must have the transaction number to leave feedback.

How do I leave neutral feedback for a buyer on eBay?

Go to Orders – opens in new window or tab in Seller Hub or Sold – opens in new window or tab in My eBay. Choose the item(s), then select Leave feedback.