How do I report a phone line down in Ireland?

How do I report a phone line down in Ireland?

If you would like to report a fault, please call us on 1901.

How do I report a fault on my phone line?

Opt to call the customer service line on your phone bill using an online calling service or another person’s phone in order to report directly that your phone line is fault. Request a service order so that they will be sure to respond to your service call promptly. Check your phone after the service call.

How do I check if there is a fault on my phone line?

Listen for a ring or a busy signal. If the line is open, you’ll hear the line ringing. If you hear a busy signal, it’s likely that someone is using that phone line. You’ll also get a busy signal if the phone was accidentally left off the hook or someone else is dialing the number at the same time you are.

Who maintains phone lines in Ireland?

The three infrastructure owning networks are Eir Mobile, Three, and Vodafone.

How do I contact EIR customer service?

Contact us on 1901 Mon-Fri (8am – 6pm) or visit www.eir.ie to speak to our Webchat team Mon-Fri 7am to 10pm and Sat & Sun 9am to 6pm. Click here to download our handy guide with all the above information.

What causes a landline phone not to ring?

More common of the two reasons your handset telephone can’t be heard ringing, is that there is actually an issue with the ISP side of the network. The second reason is that, depending on your in-home wiring and if you have more than one phone point in your home, your internal wiring can be causing no ringer noise.

Why is my landline phone not working?

Make sure the phone cord is plugged into the correct port on your phone or device. Unplug the phone or device from the wall jack. If the dial tone returns it means your phone or device is damaged or defective. If these steps don’t solve the problem, you may need to replace your phone cord.

What network does EIR use?

What mobile networks operate in Ireland?

Mobile operator Network
GoMo eir
Lycamobile Three
Tesco Mobile Three
Virgin Mobile Three

Who owns the phone lines to my house?

The phone line is responsibility of the utility that put it in, and it and the pole it is on are almost guaranteed to be part of an easement on the deed that specifically allows utilities services access to your property and/or anyone elses.

What is eir mobile customer care number?

Why is eir not working?

Unplug the power source on your modem. Wait 30 seconds and plug it back in. Wait 2 minutes for your modem to restart. The DSL light should be solid and the internet light should be flashing.

Why is my EIR phone line not working?

These failures may be caused by reasons outside our control. Customers availing of the eir Broadband Talk Service are advised to employ alternative means of contacting Emergency Services, and to ensure they have made sufficient preparations for this contingency prior to availing of the eir Broadband Talk Service.

Where to plug in a cordless phone for EIR?

Or if you’re using a cordless phone to the base of the phone. Additionally, try to have the distance between the base and handset obscured by as few walls as possible. For eir Broadband Talk users, ensure the telephone or cordless phone base station is plugged in to one of two grey FXS ports on the back of the modem, and complete steps 1 – 5 above.

What kind of Internet service does EIR offer?

Eir (formerly: Eircom) offers mobile and landline internet and phone services, as well as TV under the Eir Vision label. Are you also having issues? Select the option you are having issues with, and help provide feedback to the service.

How to turn off ring back on Eir?

Lift the receiver on your phone and dial #21#. For eir Broadband Talk users dial *211. You may have call Ring back turned on. To turn it off: